Romeo Collision Center

4.2 (316reviews)
86%
128 State Route 28,  Kingston,  NY  12401
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Shop AssistantSparkles

In operation 8 years.

Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Volkswagen

Reviews (316)

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Repair Quality

Very pleasant to deal with, and do a great job!

Customer Service

Very friendly

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Repair Quality

Did a fantastic job. Very happy

Customer Service

They did a fantastic job

Returned Clean

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Repair Quality

Still waiting for them to finish my car

Customer Service

They are still working on my car.

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Repair Quality

Repairs took significantly longer than expected.

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Repair Quality

Washed my truck? If they washed it it would have been clean not dirt in spots especially the tires that they put tire dressing on with mud on the tires

Customer Service

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Excellent work very happy with results

Customer Service

Very friendly

Returned Clean

My Experience

Was told I could drop off early to get started it wasn’t started till 8-10 days later which then I could have used my truck since the rental didn’t cover one which put me an extra few weeks behind work

Likely to Recommend

Repair Quality

Told me to drop my truck off earlier they can get me in waited a week and a half before it got in

Customer Service

Same as above

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Returned Clean

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Body work was good- there were scratches on my bumper when the car was returned which weren’t present prior to going to the body shop- this was on the opposite side from the body work

Repair Quality

Customer Service

Received inconsistent updates on vehicle and repair timeline

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Bads work quality, many excuses.

Repair Quality

ALTHOUGH THE CAR WAS IN THE SHOP MORE THAN TWO MONTHS, WHICH IS UNBELIEVABLE TO BEGIN WITH, IT WAS NOT PROPERLY REPAIRED AND BECAUSE OF THAT IT DIDN'T PASS THE SAFETY INSPECTION. SHAME ON YOU. SHAME.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

The collision repair looks good but I will be calling today because there is a piece of trim missing. Also, I have a suggestion- Kingston Nissan would always return the car having cleaned the inside also… It was a nice extra provided.. Barbara

Customer Service

It was very good customer service. Thank you..👌

Returned Clean

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Customer Service