Romeo Collision Center

4.2 (316reviews)
86%
128 State Route 28,  Kingston,  NY  12401
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Shop AssistantSparkles

In operation 8 years.

Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Volkswagen

Reviews (316)

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Repair Quality

Customer Service

My Experience

The weather stripping on the door where it meet the glass is not flushed with the window.

My Experience

Great job

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Repair Quality

My insurance company paid for a new front drivers side tire and the tire is used not new

Customer Service

Other than the used tire I’m happy

My Experience

There was some small spots of chipped paint (from the accident) on the side mirror that were were not repaired even though intake person noticed them on drop off. I didn't find it worth quibbling about because the overall paint job repair on the body itself, was amazing! Like new.

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Repair Quality

My car has a gab between the hood and the right side of the car it’s pretty noticeable compared to the left side. I recommend you guys are thoroughly inspect the vehicle before having a client pick up their car.

Customer Service

Returned Clean

My Experience

Car looked better than the day I picked it up from the dealership. Really fantastic work! Thank you for reliably doing a great job.

Likely to Recommend

Repair Quality

Your communication on the status of a repair could be much better. My repair took about a week longer than estimated and I had to call to find out when it would be done

Customer Service

same comment

Returned Clean

My Experience

My Experience

Heather was very helpful and nice, kept us informed

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Customer Service

My Experience

Kind curtious and promot service They make you feel special and the repairs are A1 I had a great experience !!!

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Customer Service

My Experience

Completely not happy all the way around the board

My Experience

Great job by all. It was fixed in a timely manner and I wouldn’t hesitate to recommend your shop to anyone. Very satisfied.

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Customer Service

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My Experience

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Repair Quality

Alex& Heather were very polite & extremely helpful it was a pleasure service was excellent! Thank you Romeo collision!

Customer Service

My Experience

I was kept up to date during the process and it only took a week to get my car back. The repairs and paint look great on my nearly 20 year old car! I also appreciated the partnership with Enterprise where I got a rental car delivered to the collision center and was able to just drop it off back at the collision center when I went to pick up my car.

Likely to Recommend

Great shop, quick repair, and friendly helpful staff.

Repair Quality

Great repair job, very quick, only took about a week to get my car back.

Customer Service

Only got one update when the car went to the paint shop and they couldn't tell me how long it'd be before that was done. But everything went extremely quickly so it wasn't a huge deal.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean