Romeo Collision Center
In operation 8 years.
Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant staff at the front desk. The body work for my car was done promptly. Romeo Collision contacted Mazda and GEICO to let them know the body shop was not equipped for the check engine light that had been on since my accident..
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Trunk was replaced, the logo for Jeep limited series latitude is no longer on trunk. Seeking to see if the logo can be put on, as was upon my purchase?
Customer Service - 3.5/5.0 -
Heather was very helpful and pleasant. I was curious as to why it took 3 weeks to get my car back
Returned Clean
Likely to Recommend - 3.5/5.0 -
see comments previously
Repair Quality - 4.0/5.0 -
They missed one spot that was damaged. By the front bumper, they just painted over it, plus the parts were not put back properly as the front bumper still had a gap begween the hood and the bumper, the rubber by the windshield was not attached properly, it was very loose and would have fallen off had i not noticed it. Overall good but satisfied with the little details especially the missed spot and i dont have time to bring back ky car and spend another rental so just letting this one go.
Customer Service - 5.0/5.0 -
everyone was kind. my only comment is when i brought in my car, the lady was there where i showed her my damages but she did not have a notepad to write these down and told me the team will see all of these.. but they missed a spot… it should have been clear from day 1… and them calling me what they evaluated..,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, professional and very likable.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I actually had my sister bring her car there for body repairs during the time of my service.
Repair Quality - 5.0/5.0 -
They did a really great job with repairs and keeping me updated on the status of my vehicle
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car seems perfect. It was a long wait. But they did a fine job.
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Paint did not match on first go around. Had to bring it back. Then my hood was painted without my consent and still the color is off. Then discovered paint spray on my windshield and had to bring it back yet again.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Heather was so friendly and she let me know of progress of the vehicle everyone was great and my vehicle looks new again
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
All looks great.
Customer Service - 1.5/5.0 -
I waited 7 months for the repair, it was a rear bumper replacement. I had to call several times to get an appt. And I wasn’t prepared to leave my car for several days when I finally did drop it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my car and my battery was dead, the shop jumped my car and my check engine light came on the guy at the dealership cleared the light off the dashboard with the diagnostic and told me that I should be fine I asked him what code came up on the dashboard and he proceeded to say it was for a sensor and that it shouldn’t come back on I got home and turned my car off then back on and the check engine light came on, when I dropped my car off no check engine light was on I previously spent a couple thousand dollars with the actual manufacturer of the car to make sure my car was in top top shape back in march and I had no check engine light issues prior to dropping my car off I am highly upset because I paid this place $2,500 and I would expect to have my car fixed correctly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, the only thing that I recommend is to include progress reports, I shouldn’t have to call to ask how the work is progressing. Other then that I am very happy with the work.
Likely to Recommend - 4.5/5.0 -
I would recommend, only gave it a 9 because there was never any contact from shop until the job was completed.
Repair Quality - 5.0/5.0 -
Great job, car looks great and a good match for paint color
Customer Service - 4.5/5.0 -
Only complaint is that I never had a progress report email, text or call to let me know how the job was progressing.
My Experience - 5.0/5.0 -
Wonderful work in a timely manner. My car looks like new. Great customer service
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I can still hear wind sounds coming in from rear passenger window but for the most part it’s looks good on the outside.
Customer Service - 5.0/5.0 -
Good staff