Romeo Collision Center
In operation 8 years.
Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Pleasantly surprised repairs were done quicker than expected. Just would have liked a heads up at least a day before that is was going to be done because it was a Friday late morning call it was done and I adjusted my plans to get it before closing so I wouldn't have to wait until Monday to get it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 4.5/5.0 -
I just would like a call the day before that it would be done instead of Friday morning that it was done.
My Experience - 0.0/5.0 -
The work was decent, but: 1. Car was returned on empty 2. Warning lights were not addressed 3. Was overcharged for detailing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and efficient service, 0 issues.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
They were not or didn’t seem to be very customer oriented. My first encounter I came in with estimate from my insurance company and asked if they could come and look at car also . I was told no it wasn’t necessary, I said I would like it if someone would but 2 gentlemen sitting at desk said it’s not necessary we have the estimate. Once I dropped off my car I wrote on envelope for night drop off to please call me I would like to see about additional work to be done and quote for it . I never received quote or call . I was never contacted in the month my car was at shop with any update or status, I called 2/3 times asking about it. The staff is not customer service driven .
Customer Service - 1.5/5.0 -
See precious comment * also owner is me; Jacqueline Rose not my husband Harry Rose .
Returned Clean
My Experience - 5.0/5.0 -
amazing job and very very fast … thank you !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
a very good, quick and exelent job, and the lady who dares me very kind and attentive work very good thank you so much
Customer Service - 5.0/5.0 -
the lady who dares me very kind and attentive work very good
My Experience - 0.0/5.0 -
Still waiting for a critical component to be installed after over 5 weeks
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The job is not complete
Customer Service - 2.5/5.0 -
No comments
Likely to Recommend - 0.5/5.0 -
Would tell them not to go here
Repair Quality - 0.5/5.0 -
You did not paint the hood, there are still scratches. Only did the front damage and not the back.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Still waiting for mistakes to be corrected.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Very frustrating to have to return vehicle to correct work that should have been done right the 1st time. Very poor quality control.
Repair Quality - 0.5/5.0 -
Body work looks great. The parking sensors were not replaced / repaired properly and now truck is back in your shop where no one will even be able to look at for more than 5 days after having it back in your possession HUGE inconvenience because now I have to deal Geico and their awful processes again while be without my vehicle. This could have been avoided if repaired correctly the first time.
Customer Service - 3.5/5.0 -
Customer service has been fine. Actual vehicle service has been less than ideal.
My Experience - 5.0/5.0 -
Fantastic job. Definitely would come again, and I’d recommend to all of my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repairs . Frequent updates and great customer service.
Customer Service - 5.0/5.0 -
Quick repairs frequent update and great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great. and they cleaned inside and out of my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks perfect! Brand new! Wonderful. Thank you