Romeo Collision Center

4.2 (316reviews)
86%
128 State Route 28,  Kingston,  NY  12401
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Shop AssistantSparkles

In operation 8 years.

Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Volkswagen

Reviews (316)

My Experience

Fast and reliable, I am very impressed.

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Returned Clean

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Did a great job!

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Repair Quality

The work took some time due to delays in parts but that is beyond the control of the staff at Romeo. Heather kept me up to date on the work and it was done very well

Customer Service

My Experience

The body work was great . The parts took several months to arrive and when I picked my car up the backup warning signal is malfunctioning. Hopefully next week that is resolved

Likely to Recommend

Repair Quality

I was treated very well Brian Holzhauer was exceptionally helpful.i was very pleased with the service.

Customer Service

Brian Holzhauer was exceptional and pleasure to do business with

Returned Clean

My Experience

The bumper plate was not installed on my bumper. I noticed it hours after picking it up and called Keegan he did in fact say he would order it right then. It’s just an inconvenience for me to have to go back

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Returned Clean

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Definitely would recommend.

Repair Quality

They were so nice when I first came in. They put me at ease to get through the repair process.

Customer Service

Very pleasant and knowledgeable

Returned Clean

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Repair Quality

I chose to go with Romeo since assessed the damage with my insurance company. The car looked brand new. Thank you Romeo.

Customer Service

Customer service was vey good and they kept me informed about completion.

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Repair Quality

Everyone was so helpful. They did a really good job.

Customer Service

Everyone was so nice. They did a really nice job.

Returned Clean

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My Experience

None

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Repair Quality

Satisfied with repair. Restored vehicle to former appearance

Customer Service

Friendly and informative …. Kept updated on reports

My Experience

I love them. Ohh my God!!!I fell in love with my car all over again. The service wonderful, the updates on point, and the finished product just Superb. THANK YOU

Likely to Recommend

Y'all were amazing! Thank you!

Repair Quality

Everyone was so nice and helpful. I was here under stressful conditions, being hit by a bear. From the moment I dropped off the car to the day I picked it up I felt secure that I made the right choice in collision shop. I appreciated having the updates until my car was actually finished. Thank you!

Customer Service

Amazing, everyone was helpful, polite and friendly!

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Repair Quality

This repair took 2 months to complete. The service department experienced delays and did not provide sufficient communication to the collision department to keep me up-to-date regarding the progress of our repair.

Customer Service

The repair shop conveyed information, but I often had to contact them first in order to receive any updates on our situation.

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Great Job

Customer Service

Great communication

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Returned Clean