Romeo Collision Center

4.2 (316reviews)
86%
128 State Route 28,  Kingston,  NY  12401
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Shop AssistantSparkles

In operation 8 years.

Romeo Collision Center is a division of the Romeo Auto Group. We work with all major insurance companies, and are partnered with a multitude of fleet, multi auto manufacturer and insurance direct repair programs. We offer an owners lifetime warranty for repairs done to your vehicle. We pride and commit ourselves to the highest standard of repair coupled with a fast turnaround time. Our facility is equipped with a state of the art refinishing center, structural and frame departments. Come see us for any and all of your repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Volkswagen

Reviews (316)

My Experience

Came to get my side mirrors fixed and left with an electrical issue that I never had before !!! My passenger side door now does not lock or unlock ! Also reported scratches on my hood that were included in my claim and they were never fixed !

Likely to Recommend

Repair Quality

In the process of fixing the issue I originally came in for they broke my power locks on my passenger side door ,

Customer Service

My Experience

Very satisfied with the way my vehicle was repaired. Amazing job. Thank you ! You are the best

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Repair Quality

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I have no complaints

Repair Quality

Thank you!

Customer Service

Everyone was very friendly

My Experience

Likely to Recommend

Repair Quality

amazing work they are the best

Customer Service

amazing

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Repair Quality

Good job overall, but forgot a few pieces in the front. The valance under the bumper and the damaged mud flap. Also, I was unhappy with his the truck bounced from service to body and back and forth over a months time

Customer Service

My Experience

Poor. Not acceptable to not have a part to repair a vehicle for 8+ months. Lies about part coming in for over 3 months.

Likely to Recommend

Repair Quality

Couldn’t repair car. Took to another shop and was fixed in 2 days.

Customer Service

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Repair Quality

Quality work done in a fair amount of time

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Returned Clean

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Repair Quality

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Good job

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Repair Quality

Well car was there from Dec. Til Jan. And was called finally complete but. It's inspection sticker had run out. And being next two romeo dealerships it could been inspected or notify me it expired . Get car back 430 on a Friday with a sticker that ran out in dec.

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Repair Quality

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Returned Clean

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Repair Quality

Timing was slow, otherwise satisfied

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Returned Clean

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Repair Quality

Employees were very nice. Was a bit disappointed in not receiving status updates until calling roughly 3 weeks into the repair. I understand things take time but would have liked to know rough estimates so we could plan accordingly. Repair was fine. Very disappointed to receive the car back with the interior cleanliness that it was. I have had repairs before and typically the shop will clean (some detail) the inside. We got it back with dirt/dirt prints at each area of reassembly and some pieces had to be “clicked” back in flush I.e window switch plate.

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Repair Quality

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Returned Clean

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Repair Quality

Just saying work done was very good. But it took longer than I expected

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