Rosslyn Auto Body
In operation 89 years, 11 years at this location.
We are an I-CAR Gold Class shop providing top quality in the DC Metro area since 1937. We are OEM certified by BMW, GM Corvette and EV, Honda/Acura, Jaguar Land Rover, LUCID, Mercedes-Benz Elite Aluminum, Rivian, Subaru. Tesla and Volkswagen. As a family owned and operated shop, we believe in the customer experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be happier with the service I received from Rosslyn Auto Body. The repair quality exceeded my expectations, and my car looks amazing. Everyone was kind, professional, and kept me informed throughout the entire repair process, which gave me great peace of mind. A special thank you to Chris for providing consistent updates and answering my questions every step of the way. Excellent customer service from start to finish. If I could give them 6 stars, I absolutely would! Thank you to the entire team for such a great experience. Highly recommended! ⭐⭐⭐⭐⭐⭐
Customer Service - 5.0/5.0 -
I had a wonderful experience with Rosslyn Auto Body. The team was courteous, attentive, and made the entire repair process easy and worry-free. They took the time to keep me updated regularly, and I always felt that my vehicle was in good hands. I truly appreciate their honesty, professionalism, and attention to detail. Thank you to Chris and the entire staff for providing outstanding service. I would gladly recommend Rosslyn Auto Body to anyone looking for quality work and exceptional customer care. ⭐⭐⭐⭐⭐⭐
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
see comments above
Repair Quality - 1.5/5.0 -
Needed 2 side view mirror replacements for my Honda accord. Explained that both mirrors had been damaged backing out of garage and were broken, with cracked shells and non functioning mirror movement, Explained I had temporarily glued the mirrors angle in position to be able to use the car. Also explained that I was not making insurance claim but rather paying out of pocket. Obtained multiple quotes. Rosslyn quote came in at approx $1400. Decided to go with your company. Annoyance #1: Required a CASH $300 dollar deposit to order the mirrors. Something about company policy.Have never had to do this for previous car body work.Had to drive to shop, 12 miles each way, to hand over the cash. Annoyance#2: When car was dropped off, told it would be 2days. Called a short while later by Chris L. Told that when technician removed mirror they saw that mirror motor was broken. ( I had explained this originally) They would have to order the correct mirror. And it would likely be additional days, plus an additional $600. Annoyance #3: Car was ready , but total price for repair was now $2100. This is actually $800 more than original estimate. When asked about this I was told I was actually getting a deal, that it should have been hundreds more. Annoyance #4: When it was time to pay,I was told there was a 3.5% surcharge for credit cards, $63. Personal checks not accepted. Payment in cash or cashiers check. Who does business like this??!! Do you expect people to go to bank to take out this much cash or get a cashier's check to pay for car repair. Is this how you pay for your own everyday money transactions. Do you carry wads of cash or cashier checks to pay for groceries, utility bills, gas, airline tickets, rent, mortgage? Imagine if you had to pay for all these with cash. Eventually after much arguing Chris the Mgr agreed to accept a personal check. How magnanimous!! It wasn't as if I was asking for a discount. And of course the check cleared. On a positive note, the repair was done well. The car was thoroughly cleaned and looked very nice. Still, over all experience was less than desired. Not used to dealing with cash only businesses on a professional level.Perhaps it would have been different if I was going through insurance.
Customer Service - 2.0/5.0 -
see comments above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys do really good work, and good customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed and helped me out when State Farm proved to be very difficult. They did a good job for me.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Se los recomiendo
Repair Quality - 5.0/5.0 -
Asen muy bien el trabajo
Customer Service - 5.0/5.0 -
Asen muy bien el trabajo
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am telling everybody!
Repair Quality - 5.0/5.0 -
This was a super experience. My car was repaired and carefully checked to make sure all damage had been found and fixed! They coordinated with my insurance company and thoroughly explained why each part was necessary. They recommended that I get a less expensive rental car so that I had more days to allow for more paperwork and coordination for supplementals. This process worked like a charm and I was able to pick up my car one day before the rental was due. The service could not be better.
Customer Service - 5.0/5.0 -
Superb! Could not be better. The personal attention got the job done!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Patricia was wonderful. She was very flexible and very easy to reach. She was my contact.
Customer Service - 5.0/5.0 -
Patricia was wondering to work with. She was my contact and was very flexible and easily reachable and updated me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patricia is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding service and repair.
Repair Quality - 5.0/5.0 -
The work was exceptional.
Customer Service - 5.0/5.0 -
Patricia was highly communicative and very thorough. She ensured all of the damaged was included in the claim and addressed.