Rosslyn Auto Body

Likely to Recommend - 5.0/5.0 -

I absolutely would!!!

Repair Quality - 4.5/5.0 -

Bryan and Team did excellent work on my vehicle. If I had any complaint, it would be about the frequency of communication on the progress of my vehicle. Overall, everything was great and I was very pleased.

Customer Service - 4.5/5.0 -

Its a great team

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always beyond expectations

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding communication by Bryan Flores. Outstanding work done by the team to repair my vehicle. Fast turn around for the highest of quality work.

Customer Service - 5.0/5.0 -

Outstanding communication by Bryan Flores and all others I spoke with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My car, with modest body damage was operable when I brought it to your facility. You damaged it such that it was inoperable when you completed your work. I was obliged to rent a car for more than 2 months after you had completed your work until Lucid could repair the damage you inflicted. I request you reimburse me for the value of such rental, approx. $4,300.

Customer Service - 0.5/5.0 -

Terrible communication

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Oscar did a great job on my car. He was great with communicating the status of my repair.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Everyone was very nice and the communication about my car and the repairs were awesome. Nothing to do with the employees, but I wish the shop was available even for a couple hours on the weekend so I didn’t have to leave work early to get my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very easy to talk to and handled the insurance claim along with supplemental with minimal assistance required by me.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Missed a spot where repairing my bumper

Customer Service - 3.0/5.0 -

Missed a spot when repairing my bumper

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Exelent repair work, my car looks new. The regular update are something I have never seen before and they make the excessive parts delays bearable

Customer Service - 5.0/5.0 -

Could not ask for or envision better customer service

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Patricia was amazing and made my experience unforgettable. Thank you so much.

Customer Service - 5.0/5.0 -

Patricia was amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Flawless repair. Appreciated the updates (not too many, not too little) and excellent ability to deal with insurance and payment issues easily and independently.

Customer Service - 5.0/5.0 -

Excellent

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very accommodating with me getting the jeep fixed quickly will be back again. If I have to have more work done hopefully I don’t have to.

Customer Service - 5.0/5.0 -

Polite, straightforward decent price

Returned Clean