Round Rock Collision
In operation 26 years.
BMW, Toyota, and Lexus certified collision center. Goal is to put every car back to pre accident condition ensuring all repairs are done per OEM guidelines.
- Free Estimates
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The initial view was startling. My van was gleaming! The staff was exceptionally pleasant. Very pleased with the outcome!
Customer Service - 5.0/5.0 -
See previous
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks great, but my damaged wheel didn’t get replaced, and there was no explanation why.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They forgot to put Toyota emblem on the truck causing me to have to go back !
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the regular updates sent by Russell Bissett. And when I picked up the car he was very patient and friendly answering my questions. I can think of nothing I could complain about.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
interior left amess glass the was replace was scratches
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had good service. Russell was very good at keeping me updated.
Customer Service - 5.0/5.0 -
It was good. Russell did a good job keep in communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I always recommend Round Rock Collusion to all my friends and family.
Repair Quality - 5.0/5.0 -
I always bring my car to Round Rock Collision because I know I will be treated fairly and in a timely manner. I’m never disappointed in my service.
Customer Service - 5.0/5.0 -
Everyone from the front desk to the care specialist very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process went smoothly. No surprises. Personnel were very helpful and kept me informed on progress of vehicle repair.
Customer Service - 5.0/5.0 -
See previous comments.
My Experience - 5.0/5.0 -
Worked with Russell, had no issues, he kept me informed throughout the repair process
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
There is no follow up
Repair Quality - 0.5/5.0 -
Follow up was horrible, estimator said he would email updates but never did until I emailed or called him. There were also quality control issues that were not properly addressed
Customer Service - 0.5/5.0 -
Horrible