Roy O'brien Ford Inc
In operation 80 years.
Roy O'Brien Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They were super nice and my car was completed on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me posted every step of the way and were a delight to work with and were kind to me, as I was very stressed by the having to have my new car fixed after having it for 1 day!
Likely to Recommend - 4.5/5.0 -
Good work & customer service
Repair Quality - 4.5/5.0 -
Good work & good customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
When I brought my vehicle in, I needed it repaired in a very short timeline. The team at Roy O’Brien Ford exceeded my expectations and were able to complete the repairs faster than estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always great service. They run a tight ship.
Likely to Recommend - 4.5/5.0 -
I was kept informed on a regular basis as to the status of the work being done.
Repair Quality - 4.5/5.0 -
I don't see anything wrong with the work performed.
Customer Service - 5.0/5.0 -
They were very helpful and thoughtful/courteous.
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0 -
Looks great
My Experience - 5.0/5.0 -
Great treatment from everyone from start to finish. Thank you.
My Experience - 5.0/5.0 -
Dirk was great about getting my Explorer repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dirk and his aide were amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dirk, Denise, and Jacob did a great job taking care of repairing the bodywork to my vehicle. As always, Tina Randall and her team did a fantastic job in servicing my car after the body work was completed. Excellent service after the sale (Suzanne Clem rocks!) and knowing that I will be treated respectfully every time (since 1989) I bring my car to the dealership for service is why Roy O'Brien Ford is my favorite dealership.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Was very happy with the results
Repair Quality - 5.0/5.0 -
Extremely easy process
Customer Service - 5.0/5.0 -
Keep me informed daily
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I felt like the short emailed statements that gave updates created more questions in my mind than gave me answers. Grateful for the communication but there wasn't much in the messages themselves to really allow me to understand where the repair was at. It forced me to make several calls along the way which weren't always answered or replied to in a timely way.