Roy O'brien Ford Inc

4.6 (677reviews)
92%
20300 E 9 Mile Rd,  Saint Clair Shores,  MI  48080

In operation 80 years.

Roy O'Brien Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (677)

My Experience

It was easy from start to finish.

Likely to Recommend

Repair Quality

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My Experience

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Customer Service

Returned Clean

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Yes: it was clean

Repair Quality

Customer Service

Competent and kind

Returned Clean

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The repair looks good as new.

Customer Service

Everyone was quick and efficient.

Likely to Recommend

I would recommend Roy Obrien Collision for sure.

Repair Quality

No complaints. Roy Obrien collision did a great job. They completed the work a week ahead of schedule as well

Customer Service

Brandi also did a great job. Clearly communicating what was happening and what I needed to do.

My Experience

Everyone was so very helpful and efficient. Did a great job in fixing my front end

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service, updates and workmanship!!

My Experience

My Experience

I was hoping to get the entire front bumper cover repaired, some of the labor would have been covered by the ins claim. I will have it done at a later time

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Repair Quality

Customer Service

We didn’t connect on my issue of wanting extra work done

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Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

My van looks beautiful again! They even cleaned the interior!

Customer Service

My Experience

Pleasant staff. Great updates

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Repair Quality

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Returned Clean

My Experience

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I would neither recommend nor would I not recommend.

Repair Quality

Credit card fees. Had to take the vehicle back for improper repair.

Customer Service

They accepted a check and they made fixed the improper repair without issue.

Likely to Recommend

Repair Quality

Customer Service

Dirk is awesome

Returned Clean

My Experience

Very good work and pleasant experience with the team at your shop

Likely to Recommend

Repair Quality

Great job. Its coming back. Today waiting on new claim approval

Customer Service

Returned Clean