Roy O'brien Ford Inc

4.6 (677reviews)
92%
20300 E 9 Mile Rd,  Saint Clair Shores,  MI  48080

In operation 80 years.

Roy O'Brien Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (677)

My Experience

Interior was not clean when returned, gross film on EVERY surface; smelled like an auto shop, heavy petroleum smell, which is especially dissapointing as the vehicle is 3 months old.

My Experience

My Experience

Roy O`brien repair team were professional friendly. I was also given a completion date which was delivered before then.

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I would like to thank everyone at the Roy O' Brien Body Shop for a job well done. Denise was very pleasant to deal with, Chris Pilette did a thorough job with the estimation of the damage and was very polite to me as a customer. The technicians who did the work did a great job restoring the front end to "like new" appearance. The job was finished in a timely manner. Your shop has worked on my vehicle in the past and has done great work. As a mechanic and fabricator in the automotive industry for 45 years, I appreciate thorough work with attention to the details. If I ever need work done in the future, (and I pray I don't), I will use the same facility. Keep up the good work and God bless everyone.

Customer Service

I would like to thank everyone at the Roy O' Brien Body Shop for a job well done. Denise was very pleasant to deal with, Chris Pilette did a thorough job with the estimation of the damage and was very polite to me as a customer. The technicians who did the work did a great job restoring the front end to "like new" appearance. The job was finished in a timely manner. Your shop has worked on my vehicle in the past and has done great work. As a mechanic and fabricator in the automotive industry for 45 years, I appreciate thorough work with attention to the details. If I ever need work done in the future, (and I pray I don't), I will use the same facility. Keep up the good work and God bless everyone.

My Experience

The car was returned looking good as new.The repair took much less time than anticipated. The personnel were friendly and efficientt.

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They did a beautiful job in a short amount of time

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They fixed the dents beautifully and the car was prepared for pick up by being washed and I cannot be happier

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My Experience

Great service

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Great service

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Good operation.

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The only issue I have is that the replacement tint on the crew cab door is not the same darkness as was on the original. Other than that, the folks at the collision shop did a “bang up” job! Looks great! Many thanks. RPBII

Customer Service

Súper nice and good people. Pleasant young men as drivers to and from home.

Returned Clean

My Experience

Great to work with!

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Returned Clean

My Experience

Car looked great! Fast friendly and professional staff. I would recommended Roy O’Brien for body work. They do a great job washing my car too it looks beautiful inside and out when I pick it up. And I like that you have a shuttle in case of need. GREAT JOB EVERYONE !!!

My Experience

Repair looks flawless, can't tell that it was damaged.

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My Experience

All issues were addressed

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Very satisfied

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Returned Clean

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Absolutely not

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The vehicle was not repaired properly, which was immediately brought to the attention of the manager who said it would be taken back in. He was supposed to get it back in weeks ago but I haven’t heard back. Extremely dissatisfied

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