Roy O'brien Ford Inc

4.6 (677reviews)
92%
20300 E 9 Mile Rd,  Saint Clair Shores,  MI  48080

In operation 80 years.

Roy O'Brien Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (677)

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Returned Clean

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My Experience

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Everything was done in a very timely manner. And my vehicle was given back to me very clean

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Returned Clean

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My service was quicker than I anticipated.what I thought would be two weeks was done in one I was very pleased with that . The staff were pleasant and friendly. I was very pleased when Received my car back and it was so clean . I would like to thank all the staff at Roy O’brien collision for such excellent service. Best Ethel Gayles

Customer Service

My Experience

The repair and the time it took were exactly as they said it would be...I'm satisfied 😌

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Returned Clean

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Returned Clean

My Experience

Friendly customer service and the shop did a great job.

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Excellent customer service thank you!!!

Customer Service

Outstanding 👏🏼👏🏼❤️

My Experience

The issue got resolved and I am happy with the final outcome. However, when I brought my truck back up to the collision shop due to the automatic tailgate not working properly after the collision shop did some work for me, the worker argued with me. He stated that there was no possibility that the tailgate could raise by pushing a button. He stated it only raised manually. He refused to hear that it had been raising automatically for three years. Being as this is my truck and I know how it works I was frustrated and did not feel I was being taken seriously. The body shop manger and the service manger did work to make it right and I did leave satisfied.

My Experience

Repaired and cleaned .... sweet!!!

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Edge looked great and was nice and clean when I picked it up.

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Returned Clean

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Very pleased with my experience with Roy Roy O'Brian collision.

Customer Service

Very good experience

Returned Clean

Likely to Recommend

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Roy O’Brien collision went above and beyond our expectations! Communication was great and they even performed an extra task for us that wasn’t necessarily part of our claim. Highly recommend this business!

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Everything looks great!

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Returned Clean

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People were wonderful. Loved your scholarship info in the collison shop. So important!

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Returned Clean

Likely to Recommend

I was never updated the status of the car . After 3 weeks I called and they told me it would be ready the following week . I called again and the same response . They had my car from 1/3/25 and I finally picked it up 2/4.

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Returned Clean