Roy O'brien Ford Inc
In operation 80 years.
Roy O'Brien Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Royal O Brien Did an Awesome job on my car It really looked brand New!! Thank you again I will recommend you to people i know..
Customer Service - 5.0/5.0 -
Royal O Brien Did an Awesome job on my car It really looked brand New!! Thank you again I will recommend you to people i know..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went fine. Car is as good as new
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Experience, from Bud at Collison shop the parts dept Jeff and Todd. A+. They fixed my truck in 13 days.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Everything went well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and prompt service Friendly staff
Customer Service - 5.0/5.0 -
Very friendly and caring staff
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are good! Of course I would!
Repair Quality - 5.0/5.0 -
Real good shop! They are fast. Do a top notch job! Go above and beyond to work with your schedule. Couldn't be happier!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fine work!
Customer Service - 5.0/5.0 -
Excellent work
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Results were good. Only reason the rating is not higher was communication. Took quite a while to schedule and once scheduled not given timeline for the repair. Answer was ambiguous when I asked.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!!
Repair Quality - 5.0/5.0 -
The people at Roy OBrian Collision were all very courteous and very helpful.
Customer Service - 5.0/5.0 -
Refer to prior comment!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people. They understand the process and just do it.
Customer Service - 5.0/5.0 -
Nice people. They understand the process and just do it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I would like to have had them clean the scratches as well as replace the front.
Customer Service - 4.5/5.0 -
The driver who took me home was great.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
First: It seemed strange to me that the person who ordered the parts for my vehicle (using my VIN #) ordered the wrong parts. I've done body shop parts before and I always used the VIN number to order the correct parts for my body shop guys. Second: Anyway, when I was able to look at my vehicle in the light I noticed that the colored cap on my mirror has a ding in it like if it were dropped or something. I didn't pick the car up, I had someone pick it up for me. That's why I didn't notice it the day it was picked up. Nothing is probably going to happen about it, anyway. So I will just live with it.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It may have taken a bit longer than expected, but Roy O'Brien went over and above to ensure the work exceeded our expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Wait time until you can get an appointment is 6 weeks
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmen ship very good. Washed the vehicle inside and out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
There was a scratch on the door handle of the door that was repainted. Also there was a scratch on the fender that I don't think was there when the car was brought in. Otherwise the work done on the door looked very good.
Customer Service - 1.5/5.0 -
Staff was friendly but overall communication was lacking. I had to call twice to find out what was delaying the completion of the repair. I also wasn't informed when there was additional work to be done.