Royal Automotive LLC

4.9 (615reviews)
98%
5675 N. Elston Ave,  Chicago,  IL  60646

In operation 39 years, 28 years at this location.

Royal Automotive LLC provides Professional Auto Mechanical, Auto Body and Collision Services. We provide HIGH QUALITY Repairs, Outstanding Customer Service, at Honest Prices since 1987. We repair ALL makes and models; from everyday cars to high end luxury and exotic vehicles. What makes us different is that we provide ALL BODY, FRAME, and MECHANICAL repairs On-Site. As one of the most efficient repair shops in Chicagoland in the categories of QUALITY, EFFICIENCY and PRICE, Royal has ranked top 2% of Major Insurance Company network list of DRPs throughout the country in 2019 and 2020. In addition to ENGLISH, our staff is also fluent in Spanish, Korean and Vietnamese. Royal Automotive is the place where it's okay that we met "by accident."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Korean
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (615)

Likely to Recommend

Great experience!

Repair Quality

The service and communication were great, and the repair seems solid so far. I gave a 9 only because I haven’t had enough time driving the vehicle to fully verify everything long-term.

Customer Service

Chris and Su were amazing. I enjoyed the frequency of the communication, the quality of the updates, and their explination's when I had questions.

Returned Clean

Likely to Recommend

Already have recommended this shop several times

Repair Quality

Excellent service. Extremely professional, great communication, very friendly and they get the job done quick. Most importantly the work is quality. Highly recommend.

Customer Service

Always pleasant, helpful, professional. Excellent communication.

Returned Clean

Likely to Recommend

They let me know what was going on throughout the process

Repair Quality

I love the way it looks

Customer Service

They did a great job

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Already have

Repair Quality

Great work as always

Customer Service

Love ya sue

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Very good work .

Customer Service

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Likely to Recommend

I already have done so. And Royal Automotive will be my Go-To every time I need body work, even though you kinda wish you didn't have to.

Repair Quality

The car looks great, drives well. Su Lam was really on top of this; she sent almost daily updates and helped me stay on budget with the rental. I have already spoken volumes to my friends about Royal Automotive, and Su and Chris, too. Your team is amazing and well trained to serve your clients

Customer Service

I didn't meet anyone in the repair shop, but I paid attentiont to Su's communications with me, and felt comfortable that she was on top of it. They earned their cookies, and my respect.

Returned Clean

Likely to Recommend

Repair Quality

In the past 10 years, my vehicle has been rear ended twice and recently broken into. I trusted Royal Automotive for my vehicle repairs due to their excellent service.

Customer Service

In the past 10 years, excellent service!

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Repair Quality

Customer Service

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Repair Quality

Excellent overall

Customer Service

Excelllent First Class experience

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Repair Quality

Customer Service

I was well informed of the progress of the repairs

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Most likely

Repair Quality

Excellent customer service accompanied excellent work

Customer Service

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Customer Service

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Repair Quality

Great service.

Customer Service

Good job.

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Repair Quality

Customer Service

Good job

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Repair Quality

Customer Service

Returned Clean