Royal Automotive LLC

4.9 (616reviews)
98%
5675 N. Elston Ave,  Chicago,  IL  60646

In operation 39 years, 28 years at this location.

Royal Automotive LLC provides Professional Auto Mechanical, Auto Body and Collision Services. We provide HIGH QUALITY Repairs, Outstanding Customer Service, at Honest Prices since 1987. We repair ALL makes and models; from everyday cars to high end luxury and exotic vehicles. What makes us different is that we provide ALL BODY, FRAME, and MECHANICAL repairs On-Site. As one of the most efficient repair shops in Chicagoland in the categories of QUALITY, EFFICIENCY and PRICE, Royal has ranked top 2% of Major Insurance Company network list of DRPs throughout the country in 2019 and 2020. In addition to ENGLISH, our staff is also fluent in Spanish, Korean and Vietnamese. Royal Automotive is the place where it's okay that we met "by accident."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Korean
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (616)

Likely to Recommend

Repair Quality

Great communication and customer service.

Customer Service

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Repair Quality

Great auto body shop! Great customer service and excellent work done!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The staff is so friendly and helpful.

Customer Service

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I already send everyone to you because you guys deserve it.

Repair Quality

Customer Service

Chris and Sue are the dream team, honestly.

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Likely to Recommend

I would not hesitate to recommend Royal to a friend or family member.

Repair Quality

I could not ask for a better experience. Su and the Royal Automotive staff were courteous and professional.

Customer Service

The customer service was great—no complaints.

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Repair Quality

Customer Service

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I was completely satisfied!

Repair Quality

Beautiful job as always. Staff is very friendly & makes you very comfortable that you are in good hands. I wouldn’t consider going anywhere else. Facility is also very neat.

Customer Service

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Repair Quality

The team at Royal was amazing and the service was extraordinary, I really appreciate having a quality and friendly business like this in the neighborhood!!

Customer Service

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Would recommend them to everyone who needs repairs they did an amazing job

Repair Quality

Great work and very friendly and easy to communicate with

Customer Service

Very good customer service

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Repair Quality

Customer Service

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Repair Quality

Bent over backwards to get my car done before thanksgiving!

Customer Service

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10/10 all the way around. Absolutely will recommend.

Repair Quality

Everything was great. Looks better than it did before the accident!

Customer Service

Perfect, I was always updated each week and provided with honest feedback and updates the whole way through, couldn’t have been better.

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My Experience

Su was a pleasure to work with, very friendly and helpful. I called several shops looking for a catalytic converter for our Gen 3 Toyota Prius and nobody could help me until I called Royal Automotive. For some reason, none of the other shops even suggested going with an aftermarket part! If not for Su's suggestion on going with an aftermarket part, I would still be waiting for a Toyota OEM part! Thanks!

Likely to Recommend

For certain I will recommend to family, friends!!!

Repair Quality

Perfect work done, great turn around time and great staff. Couldn't ask for more

Customer Service

100% customer service, from start yo finish

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Repair Quality

Customer Service

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Of course

Repair Quality

Very professional service

Customer Service

Very satisfactory

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Will recomend

Repair Quality

Very Professional

Customer Service

Professional

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Likely to Recommend

I wouldn’t hesitate to recommend this company to everyone I know!

Repair Quality

An amazing job. I was so worried about matching the pearl white paint but it turned out perfect. I would highly, highly recommend you guys

Customer Service

Very professional

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My Experience

Looks like new-very happy with service-Su Lam very friendly and Helpful-Thankyou

Likely to Recommend

Repair Quality

Customer Service

Very Happy qith work done on my Honda crv

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