Royal Automotive LLC
In operation 39 years, 28 years at this location.
Royal Automotive LLC provides Professional Auto Mechanical, Auto Body and Collision Services. We provide HIGH QUALITY Repairs, Outstanding Customer Service, at Honest Prices since 1987. We repair ALL makes and models; from everyday cars to high end luxury and exotic vehicles. What makes us different is that we provide ALL BODY, FRAME, and MECHANICAL repairs On-Site. As one of the most efficient repair shops in Chicagoland in the categories of QUALITY, EFFICIENCY and PRICE, Royal has ranked top 2% of Major Insurance Company network list of DRPs throughout the country in 2019 and 2020. In addition to ENGLISH, our staff is also fluent in Spanish, Korean and Vietnamese. Royal Automotive is the place where it's okay that we met "by accident."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them
Repair Quality - 5.0/5.0 -
Very happy and satisfied with the work that was done in repairing the damage on my car. It was perfect. Very professional results. I would highly recommend your company to everyone that would need repairs. Thank you Su for the extras and the exceptional job. I am a Very satisfied customer! Thanks again, Edna Genaro
Customer Service - 5.0/5.0 -
Received professional Customer services, understanding my needs and knowledgeable in answering all questions I had asked .
Returned Clean
Likely to Recommend - 5.0/5.0 -
I actually just recommended Royal automotive to a friend who was in a motor vehicle accident
Repair Quality - 5.0/5.0 -
The customer service and the overall attention to the customer is amongst the best at Royal automotive. They’re very personal and their communication is a 10 with the customer.
Customer Service - 5.0/5.0 -
In both email, text and personal phone calls communication is a 10+
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Su and the entire team is awesome kept me up to date and they even gave me a gift.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My whole experience dealing with Royal was great. The communication with every step of my repairs was awesome and you can't even tell my vehicle ever had damage.
Customer Service - 5.0/5.0 -
My whole experience dealing with Royal was great. The communication with every step of my repairs was awesome and you can't even tell my vehicle ever had damage.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second time I have used Royal and both times the work and interaction with the staff were very satisfactory.
Repair Quality - 5.0/5.0 -
Everything went great from diagnosis, planning, repair work through completion. The completion date was given after diagnosis and repair progress and completion date updates were provided at each stage of the repair execution.
Customer Service - 5.0/5.0 -
Frequent calls and updates were received from the staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have only positive experiences with Royal and always talk positively about their quality of service and work. I definitely recommend them for Repairs and Service.
Repair Quality - 5.0/5.0 -
The quality of work performed by thier team of experts leaves nothing undone. So far the repairs look superb and the paint blended very nicely. I truly do appreciate the quality of work and attention to the craft, everything looks marvelous. Personnel are very kind and have good communication skills.
Customer Service - 5.0/5.0 -
Sue and Josh, have excellent communication skills and are pleasant to converse with on current situations involving the vehicle and needed repairs. They were very helpful with securing a rental with Enterprise and confirming the pickup time. The quality of work performed by thier team of experts leaves nothing undone. So far the repairs look superb and the paint blended very nicely. I truly do appreciate the quality of service provided and the continued communication on progress and what stage of completion the project has entered. Thank you Royal for your continued excellence and willingness to satisfy your customers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My third time to have my vehicle fixed at Royal and they have done an excellent job every time
Customer Service - 5.0/5.0 -
Very friendly, caring and efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second vehicle we have used Royal to repair. We could not think of a better place to go.
Repair Quality - 5.0/5.0 -
Repair work was immaculate, and the project was completed ahead of schedule.
Customer Service - 5.0/5.0 -
Friendly, prompt, and thorough throughout the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good.
Customer Service - 5.0/5.0 -
Josh and Su were excellent.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have a number of friends in the past and will continue to do so.
Repair Quality - 5.0/5.0 -
Long time customer. They always do excellent work and finish promptly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality repair, completely satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them in a minute
Repair Quality - 5.0/5.0 -
Did an excellent job the car looks great I would highly recommend them to anyone very very nice people
Customer Service - 5.0/5.0 -
Customer service was excellent