Royal Oak Ford
Royal Oak Ford is a family-owned dealer that makes their customers the focal point of all operations. It is our belief that all good things come from first ensuring the consumer has the best possible experience. The Hall family is very active in our community, sponsoring a variety of local charities and programs, including helping save Royal Oak High School's band program. Our Collision Center has been in operation for over 33 years, offering unequaled stability in our industry. Veteran technicians, combined with state-of-the-art tools, training and procedures allow us to offer not only top shelf service and products, but also reduced cycle times. Being highly productive also allows us to be competitive in our pricing. We have great working relationships with all insurance companies, including participation in several direct repair programs. Versatility allows us to tailor an experience to our customer's needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great customer service throughout the process. Also finished in a timely manner. I will refer all my friends….
Customer Service - 5.0/5.0 -
Excellent!!!!
Likely to Recommend - 5.0/5.0 -
I left a positive review online
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My only concern is whomever actually worked on my car did not place seat covers on my seats as they got in and out of the car. I have white seats and they were filthy. So please make them aware of this concern
Repair Quality - 5.0/5.0 -
The car looks great, 3 weeks flew by and I have my baby back
Customer Service - 5.0/5.0 -
I took the vehicle in even though I needed to make an appointment to bring which I had no idea of , they took it anyway
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service with loaner/ lifesaver vehicle! Michael kept me informed with repair progress.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I would not recommend bringing anyone’s car there only if it was going to the body shop
Repair Quality - 3.5/5.0 -
It seems that the car is running OK I haven’t drove it enough to notice if there is a real difference
Customer Service - 1.5/5.0 -
Communication at the repair shop was nonexistent. Communication at the body shop was excellent.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Just took longer than I wanted
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and my car looks perfect! Thank you for also cleaning it inside and out! You guys go above and beyond and I appreciate it so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Excellent service and great quality of work. I got my car back and it looked fantastic and the interior was spotless. Great job.
Customer Service - 5.0/5.0 -
Attentive and personable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience..they are all professional, friendly and aim to please..A+
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The crew was nothing short of amazing from walking in the door, communications throughout and walking out the door with my beautiful car! Thanks. Highly recommend