Royal Oak Ford
Royal Oak Ford is a family-owned dealer that makes their customers the focal point of all operations. It is our belief that all good things come from first ensuring the consumer has the best possible experience. The Hall family is very active in our community, sponsoring a variety of local charities and programs, including helping save Royal Oak High School's band program. Our Collision Center has been in operation for over 33 years, offering unequaled stability in our industry. Veteran technicians, combined with state-of-the-art tools, training and procedures allow us to offer not only top shelf service and products, but also reduced cycle times. Being highly productive also allows us to be competitive in our pricing. We have great working relationships with all insurance companies, including participation in several direct repair programs. Versatility allows us to tailor an experience to our customer's needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, very nice people, hard to find these days. Thank you
Likely to Recommend - 5.0/5.0 -
As always, Royal ford does their job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop is always a pleasure too deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Drop off the car on 9/18. Wasn't done until 10/8. It was a rear-end collision in stopped traffic with little visible damage.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I’m very satisfied how my car looks, and I appreciated the time to get done the exactly color. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jimmy was an excellent service advisor.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was completed in the time frame estimated. Updates were given in a timely manner. Staff was professional and courteous.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A great place to have your repairs done. Extremely knowledgeable, very friendly, and I was informed on all stages of the repairs. My car looks like it just came off the production line.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, great job, and great communication. My car looks as good as it did when it came off the line. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great patience and service from employees.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got my car done before they said. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Royal Oak Ford was very professional particularly during this time. (Social distancing, masks, etc)They called&kept me informed as to what needed to be done&approximately the amount of time my car was going to be there. Their work was well done. I would definitely recommend them to friends & family for auto repairs. 👍🏻Robyn Weltman
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
FYI I already sent in a survey! Very professional Kept me informed During this pandemic, they were socially distant, everyone wore masks, & again, very professional Job well done! I would definitely recommend them for car repairs & go back there again(Hopefully not too soon!!) Robyn Weltman
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely happy with how it all turned out, and my good looked much better than I could have expected. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Door looks great and the hood looks way better than I expected. Both like new!
Customer Service - 5.0/5.0 -
Everything went smooth and team was friendly. Couldn't ask for better
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The folks at Royal Oak Ford are pros who truly know how to communicate with their customers. It's a much needed skill when customers are freaked out about a crash. Love their work