Royal Oak Ford
Royal Oak Ford is a family-owned dealer that makes their customers the focal point of all operations. It is our belief that all good things come from first ensuring the consumer has the best possible experience. The Hall family is very active in our community, sponsoring a variety of local charities and programs, including helping save Royal Oak High School's band program. Our Collision Center has been in operation for over 33 years, offering unequaled stability in our industry. Veteran technicians, combined with state-of-the-art tools, training and procedures allow us to offer not only top shelf service and products, but also reduced cycle times. Being highly productive also allows us to be competitive in our pricing. We have great working relationships with all insurance companies, including participation in several direct repair programs. Versatility allows us to tailor an experience to our customer's needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This honestly was the most professional, thorough team I’ve ever dealt with when having a car repaired. Communication was stellar and customer service was clearly a priority. If the employees at the body shop are a representation of the customer experience at the dealership, Royal Oak Ford would be my Forst choice for purchasing a vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Exceptional service. Friendly, professional, and kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very couteous and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Royal Oak Ford Collision shop repaired my vehicle in 2 weeks after a large branch damaged my car during a storm. The car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff. Kept up to date with the status of my vehicle repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Super friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My driver side tire was replaced during the repair. The tire replacement itself cost me about $150. A few days later, I had a flat tire. The tire was traded in, and it worth nothing because it is over four year old.
Customer Service - 3.5/5.0 -
The first staff was not so friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous team kept me updated and answered all questions. Work looks perfect. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished up 4 days early, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great job! kept me informed of progress
My Experience - 5.0/5.0 -
Mark and his staff did everything they can to return my car back and get home safely on time :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for repairing my car on time
Customer Service - 5.0/5.0 -
Thanks again Mark