Royal Oak Ford
Royal Oak Ford is a family-owned dealer that makes their customers the focal point of all operations. It is our belief that all good things come from first ensuring the consumer has the best possible experience. The Hall family is very active in our community, sponsoring a variety of local charities and programs, including helping save Royal Oak High School's band program. Our Collision Center has been in operation for over 33 years, offering unequaled stability in our industry. Veteran technicians, combined with state-of-the-art tools, training and procedures allow us to offer not only top shelf service and products, but also reduced cycle times. Being highly productive also allows us to be competitive in our pricing. We have great working relationships with all insurance companies, including participation in several direct repair programs. Versatility allows us to tailor an experience to our customer's needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Glenn and Jimmy are fantastic. Professional and great customer service skills!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Brad Doyle is the collision manager and he was very professional and acommodating to my needs. I would highly recommend this body shop, and they were easy to work with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Car took the maximum amount of time they predicted and my car had an odd smell that took days to go away after. All repairs were great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend this repair facility. Friendly and professional and do great work. Communication about repair updates is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, speedy, and complete body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic communication - I appreciated the email updates and phone calls. Service and workmanship were fabulous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Trunk lid doesn't line up right, new dent in front passenger quarter panel.
Customer Service - 0.5/5.0 -
Took over a month to complete
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My family and I have always brought our cars to Royal Oak Ford. They always do a fantastic job.
My Experience - 5.0/5.0 -
My car was finished on time and looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stayed in contact with me the whole time it was in the shop
Customer Service - 5.0/5.0 -
Gave me a break down of everything that needed done