Royal Oak Ford
Royal Oak Ford is a family-owned dealer that makes their customers the focal point of all operations. It is our belief that all good things come from first ensuring the consumer has the best possible experience. The Hall family is very active in our community, sponsoring a variety of local charities and programs, including helping save Royal Oak High School's band program. Our Collision Center has been in operation for over 33 years, offering unequaled stability in our industry. Veteran technicians, combined with state-of-the-art tools, training and procedures allow us to offer not only top shelf service and products, but also reduced cycle times. Being highly productive also allows us to be competitive in our pricing. We have great working relationships with all insurance companies, including participation in several direct repair programs. Versatility allows us to tailor an experience to our customer's needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
"I highly recommend!"
Repair Quality - 5.0/5.0 -
"ALWAYS excellent customer care and service!" The best I recommend to anyone who might need there care and service!"
Customer Service - 5.0/5.0 -
"Excellent always kept me informed and updated!"
Returned Clean
Likely to Recommend - 5.0/5.0 -
They made the accident far less painless
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the quick turnaround on getting my car done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike from the collision dept was the most excellent team member I have encountered. He made a stressful situation much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a beautiful job.
Customer Service - 5.0/5.0 -
They kept us up dated on how the repairs were going
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved how they cleaned the floor of my car where my grandchildren had messed up. They also did a beautiful job on the body work. I was very please.
Customer Service - 5.0/5.0 -
They were professional and honest. They also gave me updates on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thought they did an excellent job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend this body shop to all my family and friends. I was able to drop my vehicle off with ease, all the paperwork was ready, my insurance company set everything up that I needed, my vehicle was ready on the date I was given and they repaired my vehicle the was it was when I first got it. They exceeded my expectations, my vehicle was not only repaired correctly, they cleaned it inside and out, and the receptionist was very pleasant and helpful. I hope I never have to have my car repaired again but if I did I would not hesitate to have my vehicle serviced here again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More than satisfied. Excellent and professional service. I am very pleased
Customer Service - 5.0/5.0 -
Pleasant and helpful at every step. Give that receptionist a raise!!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Service was good, both professional and courteous, but took 2 weeks for what was originally supposed to take 3-4 days.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very pleased with the service we received from the Ford body shop. The staff was very friendly and very accommodating, and the work was done very very well. We would recommend them to anyone who needs their services.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
"Very excellent quality & care always!" The best!"
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with everything
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Scratch on hood not repaired. Trunk not cleaned out.