Russ Auto Body

5.0 (585reviews)
100%
3434 Duck Creek Rd,  Cincinnati,  OH  45213

In operation 52 years.

We are a full service collision center. We perform quality repairs on all makes and models with damages ranging from a full blown autombile accident with structural, mechanical, or suspension damage to minor dings, dents, or scratches. Our repairs are warrantied in writing for seven years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (585)

My Experience

I really enjoyed working with Russ Auto Body. They were respectful and understanding of my situation and timeline to be back in my car and I couldnt be happier with the outcome.

My Experience

My Experience

Car looks good but they had thec car for 10 weeks

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Took 10 weeks to get the car back

My Experience

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It did seem to take a long time for the work to get done. I am not sure if that was the fault of the shop.

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I’m happy

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They were very helpful and quick when fixing my mirror!

Customer Service

Returned Clean

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The biggest thing that would deter me is the money issue. What Russ charged and what my insurance and I were supposed to pay did not match up and that’s not cool

Repair Quality

My car turned out great, and I appreciate the care that was put into fixing it. What I did not like was that I had to pay more than just my deductible out of pocket because Russ had done things that my insurance didn’t approve. Also, you all have not cashed my check that I gave to you over 2 weeks ago. I will be calling about this soon.

Customer Service

For the most part, everyone was kind and communicative

Returned Clean

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Returned Clean

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Car looks like new again! Service was top notch.

Returned Clean

My Experience

Robert and Don communicated and kept me in the loop on the timing of the repair. With supply chain issues, Covid, and other impacts, it took longer than it normally would, but I expected that and they communicated well.

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Returned Clean

My Experience

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Returned Clean

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Just took longer than I expected, but many businesses are short on staff right now.

Returned Clean

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Car was not ready when originally said it would be

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My Experience

Russ Auto Body did a excellent job on my car. It looks like I just purchased a brand new car. I’m totally satisfied with their work. They were very professional, kind and knowledgeable. I will recommend them to everybody. The receptionist was so friendly and kind. I enjoyed talking with her.

My Experience

Russ Auto Body was very upfront with the repair process and some of the supply chain delays in obtaining parts. They did a very thorough job restoring my car after being rear ended quite severely. Thanks for being a quality local body shop. I will not hesitate to recommend you to others or use you in the future if I have need.

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Returned Clean

My Experience

They did a great job. Door and quarter panel look great.

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