Russ Auto Body

5.0 (585reviews)
100%
3434 Duck Creek Rd,  Cincinnati,  OH  45213

In operation 52 years.

We are a full service collision center. We perform quality repairs on all makes and models with damages ranging from a full blown autombile accident with structural, mechanical, or suspension damage to minor dings, dents, or scratches. Our repairs are warrantied in writing for seven years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (585)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Wow! I am impressed. I needed to have my front bumper repaired and was on the search for a body shop. Russ Auto Body was able to provide me with a quote the same day. They were honest and understood my budget needs. They did not try to oversell and fixed my car keeping budget in mind. I received calls with updates on my vehicle and it was ready when they said it would be. No delays! Being a young women and not knowing anything about cars, I am always suspicious of individuals trying to sell me parts I don’t really need. I did not feel this way at all! When I went to go pick up my car, the estimate was only a few bucks more than expected. Which is great! There was no unexpected expensive up charge. Everyone was very friendly. I appreciate it! Thank you!

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My Experience

Russ Auto Body did a great job communicating every step of the process. Didn’t matter it my wife or I called they were very responsive and informed. They made this unfortunate accident seem as though it never happened. 5 out 5 stars review from me!

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They made my car look better than how it was before. Great work guys!

Customer Service

Returned Clean

My Experience

The staff we're polite and the work done on the car was absolutely phenomenal! They went above and beyond to fix my car and they even Cleaned the interior of my car and put a smell good inside! My jaw literally dropped. I've NEVER had, seen or heard of customer service like this at a car shop! I referred a friend immediately. Big thanks to the whole team.

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My Experience

Very pleased with communication and quality of work. Thank you

My Experience

My overall experience with Russ Auto Body was great. They explained everything to me clearly, worked directly with my insurance company, and sent me text updates throughout the process. When I picked up my car, I was able to leave my rental car, and they contacted Enterprise for me. Friendly people, and the work was fantastic. Highly recommend!

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My Experience

Great job and service. Thank you!

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My Experience

Robert is the best guy for all auto body needs. Have been at Russ Auto Body few times over years for multiple car body needs and have always been satisfied with their service.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Great communication. Kept me informed of progress and changes which required more time and materials. Work was completed in the estimated time. Work was well done; I can’t tell the difference between original finish and new.

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Repair Quality

Good communication about progress on my repairs.

Customer Service

Good communication. Work done on time

Returned Clean

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My Experience

Love the service that I receive when I bring my car to Russ.

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Returned Clean

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Likely to Recommend

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Customer Service

My Experience

Very professional,knowledgeable and efficient. They did great work on my car and it looks like it was never damaged. Their magic is impressive. Thanks!