Russ Auto Body

5.0 (583reviews)
100%
3434 Duck Creek Rd,  Cincinnati,  OH  45213

In operation 52 years.

We are a full service collision center. We perform quality repairs on all makes and models with damages ranging from a full blown autombile accident with structural, mechanical, or suspension damage to minor dings, dents, or scratches. Our repairs are warrantied in writing for seven years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (583)

My Experience

Likely to Recommend

Repair Quality

Customer Service

It took 10 days to repair l think it was to long but not only did it look goodit smell good too

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Russ Auto Body everyone is very Professional and Friendly. The employees explained what needed to get worked on. Thank you for all your help!

Likely to Recommend

Repair Quality

The staff at Russ Auto Body is very helpful and nice.

Customer Service

Great staff

Returned Clean

Likely to Recommend

Repair Quality

The work was well done, the communication was very good and while it took a little longer than I’d hoped, that was a supply chain issue. I would use Russ again and recommend them to my friends.

Customer Service

Don kept me informed.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They were also great in helping my daughter with the rental car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

It’s been great working with you, you made the project very easy for us! The car looks great! Thanks for a job well done!

Likely to Recommend

Repair Quality

We had a very good experience with the company and with Don Louden who handled our repair.

Customer Service

always ready to answer questions, give updates, etc.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Looks great. Just took a really long time

My Experience

Professional and prompt. Completely satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great communication!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always!!!!

Repair Quality

We are a fourth generation still getting our cars repaired when needed by Russ Auto Body love them

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I wish I could give a higher score!

Returned Clean

My Experience

Work done looked great. I thought the communication was great, giving me updates as work was being completed. I received my car back in better condition than when it turned it in. It was obvious Russ looks to do a thorough job and to turn over the car back in better condition than they received it. Very impressed!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much for your hard work to get my car done as quickly as possible, for advocating for me with Progressive, and for your communication with me throughout the process! Also—it looks great! I am very grateful!

Likely to Recommend

Repair Quality

Customer Service

You guys were awesome. My only wish would be that the front desk would have more info about schedules and status when a customer calls.

Returned Clean

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

Returned Clean

My Experience

These guys were awesome! Robert had everything ready& taken care of for me from start to finish, and kept me updated throughout the whole process with my car. I would absolutely recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

These guys were great from start to finish. Robert was very professional and kept me updated at all times. They made the whole process (like getting my car rental scheduled) so easy. An added bonus...they even cleaned my very dirty car (the inside! ugh!) I am very happy with the whole experience and would absolutely recommend them to my friends and family.