Russ Hubler Collision Center

4.6 (293reviews)
91%
250 Broad St,  New Castle,  IN  47362

In operation 7 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (293)

Likely to Recommend

Repair Quality

They did an excellent job and I am very pleased with their work.

Customer Service

They were very pleasant and friendly. I felt at ease working with them. They kept me well informed. They explained everything to me.

Likely to Recommend

Repair Quality

The whole team at the body shop was very professional and the work was great and timely

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Beautiful job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks great.! Brad did a fantastic job. I appreciate his care and his professional work.

Customer Service

When I took the car in for an appraisal . I tried to point out the damage and it was not taken seriously. Seemed though doubting my information

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Body shop did an Excellent job repairing my car as always. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really appreciated the dedication and time your technicians took to take care of all my problems and the secretary is very prompt and very courteous . I really appreciate and thank you for fixing my van.

Customer Service

Returned Clean

Likely to Recommend

I would

Repair Quality

Very good

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vehicle does not appear to ever be wrecked. Paint job wicked! Paint matched to the rest of the vehicle extremely well. Looks fantastic. A lot of hard work put into fixing the body/ frame of vehicle. Very impressed.

Customer Service

Very kind. Answered all questions/concerns.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would never.

Repair Quality

Repair times were long. Took a month before I was able to get my car back. That was a major inconvenience however parts come and go.

Customer Service

The bigger problem was zero outbound communication. I was never called to be told my repair was going to take an extra 3 weeks. I had to keep calling back in asking. I had a rental I had to keep extending the day it was due because of being promised my car would be ready for pickup. It required 4 extension on my rental. Calling the repair shop insurance rental place. Overall a very poor experience and I would never recommend anyone to come here.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I always recommend this body shop to grinds and family. Maddy was very professional and helpful through the process.

Repair Quality

Maddy got my car. In quickly and they did a great job on the repair.

Customer Service

Amanda took care of me quickly when I dropped off my car

Returned Clean