Russ Milne Ford Inc

4.8 (251reviews)
90%
24777 Hall Rd,  Macomb,  MI  48042

In operation 67 years, 27 years at this location.

Russ Milne Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (251)

My Experience

My Experience

So i seen the forst run in the paint in rear passenger door they fixed that but due to being parked next to building and lighting on side of truck that was painted the texture of the block wall made it difficult to see all the body work when I got home I discovered a second bubble run in front passenger door. And then when leaving the parking lot after pick up I turned right blinker on and started blinking fast then turned around and pulled back by the body shop to diagnose the issue but was after 5 so I didnt go back inside for another issue and discovered they didnt plug the right front turn signal in all the way and fixed it myself in the parking lot

Likely to Recommend

I found 4 spots with bubbles and debris in paint they tried correcting 2 of them but you can see the dull spots where corrected and my door handle was not installed properly and is pulling from door. My front right blinker was not plugged all the way in after reinstalling had to do it myself in parking lot before leaving and then when got home I discovered 2 different weather seals missing one on front passenger door and one on rear passenger door and front blinker was not fully plugged back in after reinstalling headlight resulting in blinker not working

Repair Quality

Could have had better quality control on installation and detail

Customer Service

When telling them about imperfections and runs in paint and said how there was alot of bondo in the repaired door and magnet wouldn't stick to it I was informed about a small dent they didnt have to repair but did it anyway instead of anyone comming to check into my the issue was of poorly corrected body work

My Experience

I was given an appointment to bring my vehicle in for repair. At that point was told when it would be finished. It was finished a day early and I couldn't be more satisfied. Excellent job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Made my appointment and at drop off was told when it would be ready. Picked my car up a day early. Everything looked great. Russ Milne's service is excellent and professional. Thank hou.

My Experience

Tina in the Body Shop is great! Very polite, professional, efficient and friendly. Thank you Tina!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Great work!

Customer Service

Awesome people to work with!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone that I spoke with was friendly and attentive, the process was easy and fast from the perspective of being on-site for drop-off and pick-up too. Everything about it was positive, Thank you!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was absolutely satisfied with the wonderful job you guys did to my Taurus. It looks brand new and everyone at Russ Milne were great. Kudos to your staff in the Body Shop. I couldn’t have been treated nicer.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Body work and paint turned out beautiful. I would go here again, but hope i don't need to.

My Experience

My Experience

Everyone in the Office were Very Friendly and Explained Everything Well was ready when they told me it would Be was surprised the car was Dirty when I picked it up but all good

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Happy with the repair.

Repair Quality

Very satisfied

Customer Service

Received email saying we would get up dates and never received any but very satisfied with work.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for the great job 👍