Russ Milne Ford Inc
In operation 67 years, 27 years at this location.
Russ Milne Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff I worked with did their best to be helpful, professional and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck seems to run great. Thank you again
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Bring in another vehicle
Repair Quality - 4.5/5.0 -
Truck looks great. I had to reposition bed liner, corners weren’t all in correct position, but was simple to line them back up. I appreciate that the inside was cleaned. Repair work looks good.
Customer Service - 5.0/5.0 -
Staff was friendly and helpful.
My Experience - 5.0/5.0 -
Great team, great service experience! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Duane was great and did everything exactly he said would be done and earlier than expected... Thanks Duane!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Made appointment for collision work. Dropped my Edge off. They said give them a week and it was ready when they said. All top notch work. Great dealership too. They've got my business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I took this survey once already
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was done sooner than promised, and they cleaned it, inside and out!
Customer Service - 5.0/5.0 -
Everyone was very nice, friendly, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service which is hard to beat. Wonderful experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only place I take my vehicles.
Repair Quality - 5.0/5.0 -
Very easy to work with. Satisfied everytime I take a car there.
Customer Service - 5.0/5.0 -
Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team in the office were polite, letting me know when my car was ready. Great work on my car! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took way too long for repair. Turned car in date Milne said, 1/15/24 , picked up car on 2/10/24. Shouldn’t all parts be ready when car is dropped off?
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Repair was excellent but car was in body shop from 1/15/24 until 2/9/24. We were originally told to expect 7 business days.
Customer Service - 5.0/5.0 -
Personnel were very polite.
My Experience - 5.0/5.0 -
Everyone was great to deal with and the repair was done sooner than expected. I am very pleased.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
There were several issues that had to be fixed. There is also several marks in the paint that is not good quality
Customer Service - 5.0/5.0 -
The personnel i spoke with were friendly and professional and took care of the issues.
My Experience - 5.0/5.0 -
The office team was friendly, helpful and had fantastic communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kind, friendly and fantastic communication