Russ Milne Ford Inc
In operation 67 years, 27 years at this location.
Russ Milne Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied with the job and your manager very professional gets big 10 from me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'd like to thank everyone for their work on my Ford Edge. The repairs look great the car drives well and I'm so happy to have it home. I also want to thank the management for updates on progress and working with us to get the job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I wanted to give you a 10 but after getting the car home I noticed the driver seat bottom dirty and the head liner and sun visors both driver and passenger were also dirty. The drivers door panel had been rubbed through the coloring and a panel on driver side from headliner to dash doesn't fit properly. Why didn't I call and have this all addressed? It would be very inconvenient for me to be without a car.
Customer Service - 5.0/5.0 -
They kept us informed of the progress and the management at the shop was very polite and friendly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From check-in to check-out it was satisfying and the repair is complete
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
under the circumstances . our escape was done in a timely matter ,great work satisfied thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional people that satisfied all of our needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will make sure I tell people to never bring their to you to be worked on. I would be more than happy to talk with the owner and go over with him or her about my issues with their dealership
Repair Quality - 0.5/5.0 -
Quality appears to be good just totally dissatisfied with the collision shop. To the point that I will never bring a vehicle back to Rus Milne Ford to be worked on
Customer Service - 0.5/5.0 -
Dwayne was very friendly and said all the right things to get me to drop my Truck off. When push came to shove he is nothing but a liar and his lies costed me a couple thousand dollars out of my pocket. Plus my windshield was never replaced like he told me he would cover it and take care of it for me
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and courteous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Russ Milne body shop did a great job. They are easy to work with and got my vehicle back to me ahead of schedule. Gabby went above and beyond. Not only did she ensure my happiness with the work done. But she also did paperwork to get me a license plate and registration. Thank you Gabby.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
When taken in after parts are received and you ask if it’s going to be started right away you expect a reasonable timeline not for it to sit on the lot for a week and a half.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
No coment
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Didn’t like the idea that they took my jack out of its holder then put it on my seats in the back instead of putting it away now I have to put it back where belongs wasn’t too happy about that but overall great job very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
When you take things out you should put them back like my jack and then you put it on my seat in the backseat set of the floor wasn’t happy about that
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well with my repair. Have to return for other ordered part, no problem, Picked it up today and to my surprise it was washed inside and out! Always quality service from Russ Milne Ford