Russ Ward Auto Body - Anaheim, Ca
In operation 68 years.
Russ Ward Auto Body is an Independently owned, I-Car Gold Certified collision center. Established in Downtown Anaheim in 1958, we continue our legacy with our goal being to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging. Whether it’s for minor cosmetic reasons or significant structural repairs, Russ Ward Autobody plays a pivotal role in your car's maintenance. So, the next time your vehicle needs some TLC, remember the expertise and care that Russ Ward Autobody can offer. After all, it’s not just about restoring a car; it’s about ensuring a safer and smoother journey ahead.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Charlene made the difference as to why we would chose and recommend this shop to everyone else
Repair Quality - 5.0/5.0 -
My first time using Russ Ward for my car repairs and honestly I couldn’t be happier. The new owner Charlene Fajardo was very welcoming, kind, accommodating, and very professional. Stephanie was also very good with us and if I ever need any car repairs, I will definitely bring it to this shop. I highly recommend it
Customer Service - 5.0/5.0 -
The owner Charlene Fajardo along with Stephanie made our customer and repair experience, the best one yet.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All good, accept inside my car dust all over the place, please have thing to cover dust get into the client car, when you take of or remove the parts of the car to repair. I appreciated for wash outside my car👍
Customer Service - 4.5/5.0 -
All good, accept inside my car dust all over the place, please have thing to cover dust get into the client car, when you take of or remove the parts of the car to repair. I appreciated for wash outside my car👍
My Experience - 5.0/5.0 -
I am very happy with the work done on my car. The repairs are flawless. My car looks brand new. You can tell that passion and good work is put into the repairs.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks good job 👍
Customer Service - 5.0/5.0 -
Great good job 👍
Likely to Recommend - 5.0/5.0 -
Very welcoming staff and did an amazing job on my vehicle. Looks good as new! Guides through the process on the repairs. 100% recommend it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Hi Stephanie thank you for reaching out. I have notice the trim on the wheel not flush and the bumper has a spot with out clear it doesnt look shiny other than that . Like it never happened
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the easiest process I’ve ever experienced, the team at Russ Ward was very communicative and friendly, which put my mind at ease while I was away on business. My vehicle issues were fixed beyond my expectations and I’ll be referring all of my friends and family to this business!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service.
Customer Service - 5.0/5.0 -
They kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Russ ward auto body shop did an amazing job and very professional. Great step by step communication with awesome treatment. I truly recommend them for any repairs.
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending their service. I was really satisfied.
Repair Quality - 5.0/5.0 -
I am really satisfied with the services they did on my truck. The communication was amazing and they fix my truck super fast.
Customer Service - 5.0/5.0 -
Amazing!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome commutation with the team. Stephanie is awesome! Great work. Thank you.
My Experience - 5.0/5.0 -
I do have a question about the right head light it seems to be a little off and not flushed with the fender. I can drop by tomorrow.
My Experience - 5.0/5.0 -
Thank you guys so much for the awesome service! My first time coming to this auto shop and I have never had better service else where. Awesome communication and staff. My car looks perfect! My husband and I will be back for any other services needed in the future, thank you!!
My Experience - 5.0/5.0 -
Thank you so much. It sucks what happened and being without a vehicle is so inconvenient. Stephanie recognized my frustration and all team members involved made things go so smoothly and my vehicle was ready ahead of schedule. I will be recommending Russ Ward Auto Body in the future!