Russ Ward Auto Body - Anaheim, Ca
In operation 68 years.
Russ Ward Auto Body is an Independently owned, I-Car Gold Certified collision center. Established in Downtown Anaheim in 1958, we continue our legacy with our goal being to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging. Whether it’s for minor cosmetic reasons or significant structural repairs, Russ Ward Autobody plays a pivotal role in your car's maintenance. So, the next time your vehicle needs some TLC, remember the expertise and care that Russ Ward Autobody can offer. After all, it’s not just about restoring a car; it’s about ensuring a safer and smoother journey ahead.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I told people already if they have any problems to go to Russ auto
Repair Quality - 5.0/5.0 -
Great service you guys are amazing
Customer Service - 5.0/5.0 -
Great Stephanie kept me updated on my car she’s amazing
Returned Clean
My Experience - 5.0/5.0 -
From the moment I called you guys, you were extremely friendly and welcoming, and the updates throughout the process brought me relief during a stressful time, thank you very much for the amazing experience! I will be a returning customer if I do ever need any other repairs :)
Likely to Recommend - 5.0/5.0 -
Why not?
Repair Quality - 5.0/5.0 -
Pleasant to deal with
Customer Service - 5.0/5.0 -
Great communications
My Experience - 5.0/5.0 -
Russ Ward Auto Body exceeded my expectations. Customer service was amazing. The work was done timely and they kept me in the loop the whole time. I wouldn't take my car anywhere else and I'm referring everyone there. Thank you! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful people and good work. Thank you for rehabbing my car! I’m so glad to have it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work. Kept me informed of progress and expected pickup date.
Customer Service - 5.0/5.0 -
Super informative and friendly/helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the 1st call everyone was amazing!! Stephanie helped get things moving along. What an amazing team you have there. Scott answered questions and you both reassured us that "sparkle" would be back on the road as good as new. Thanks to the whole team!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m glad that I chose your shop to repair our cars. We are very satisfied with the job, and will recommend your shop to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
RUSS WARD AUTO BODY do very good job. Thanks .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very Awesome! Quick
Repair Quality - 5.0/5.0 -
Very nice! Quickly ordering parts . Fixing vehicle in an awesome time, I am very happy Thank you!!
Customer Service - 5.0/5.0 -
Oh man customer service was awesome! Told me exactly when how and what needed to be done and exactly that happened thank you!
My Experience - 5.0/5.0 -
Was pleasantly surprised that Richard accommodated us early AND got the job completed a day early. Car was washed and ready for pick up at the scheduled time.
Likely to Recommend - 5.0/5.0 -
Pleasant customer service
Repair Quality - 5.0/5.0 -
Took really good care of us
Customer Service - 5.0/5.0 -
Job was done well and ready when promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Thank you for your good work
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the repair, kept in communication and were overall very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It’s inconvenient that you are not open on Saturdays and that you close at 4 pm
Repair Quality - 4.5/5.0 -
They did a great job on my car and repaired to original condition. However, car was promised earlier and wt 5 days over. They did pay for those additional 5 days for my rental which was stand up move.
Customer Service - 4.0/5.0 -
Same comments; was unhappy that car was late but glad efforts were made to help