Russell's Paint & Body, LLC.
In operation 24 years.
Russell's Paint and Body, LLC. is a locally family owned collision repair center serving the Asheville, Fairview, Black Mountain area.We take pride in providing excellent customer service and quality repairs. We are a BBB Accredited business and have excellent ratings on Google, YP,Angie's list.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleasant in all areas. Told Exactly what would be done & when it would be Done. I appreciate their manners & polite way.I would be safe recommending them to anyone Needing help with their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Work was done well. Everybody was helpful when I went by to check on it. It did take much longer than expected. I understand that. I would have appreciated an occasional update as was indicated by a text saying updates would be sent .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job! Thank you so much for making my car look new again. I appreciate you and will recommend you to other people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 Found one spot where paint ran a little bit otherwise looks brand new
Customer Service - 5.0/5.0 -
Looks great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are very competent and explain what they plan to do to your vehicle. The end result was great.
Repair Quality - 5.0/5.0 -
The car looks terrific
Customer Service - 5.0/5.0 -
Everyone there is very friendly.
Returned Clean
My Experience - 5.0/5.0 -
I was treated as if I had known Russell forever. My car looked as if it had never had an accident. I would absolutely recommend Russell’s Paint and Body to do their repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated with respect and Russell was very willing to help me which I appreciated very much. Would highly recommend them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Russells has been super great on my repairs with NO issues at all.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good service
Repair Quality - 5.0/5.0 -
This body shop did a great job of restoring my car to look much better than it ever did! Awesome job.
Customer Service - 5.0/5.0 -
Liked the personnel, very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend them to people
Repair Quality - 5.0/5.0 -
Very friendly and accommodating!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Overall the repair looks great. However once driving i found that there is a lot of distortion in the new side view mirror, which seems to be of interior quality from the original and presumably better quality replacements. I also did not get any updates until the day the car was available. I did receive texts telling me to expect updates but none were provided
Customer Service - 3.5/5.0 -
Overall the repair looks great. However once driving i found that there is a lot of distortion in the new side view mirror, which seems to be of interior quality from the original and presumably better quality replacements. I also did not get any updates until the day the car was available. I did receive texts telling me to expect updates but none were provided
Returned Clean
My Experience - 5.0/5.0 -
Paint looks great, alignment of newly installed parts looks great! Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received very quality workmanship. Job well done!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a good experience. That’s why I keep coming back.