Rusty Wallace Collision Center
Rusty Wallace Collision Center is a locally owned business with over 75 years combined experience. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text & email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Same as previous.
Repair Quality - 5.0/5.0 -
What a pleasant surprise. From the time that I started working Carole, a event that typically is troubling to say the least, she made it extremely easy and professional. In all, the entire process was first rate,, but it began and ended with her. If I ever needed any type I bodywork in the future, as long as I knew she was driving the process, I will return without hesitation. Thank you and keep up the great work, Rick Hayes
Customer Service - 5.0/5.0 -
Same as previous.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I don’t have a rate being I had to pay for someone else’s crime and they charged my insurance 2000.00 over what was randomly quoted and couldn’t even stick gauge covers on my tires.
Customer Service - 3.0/5.0 -
They all seemed dead to caring about my situation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair
Customer Service - 5.0/5.0 -
all paper work was completed before going to office
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already mentioned it to my friends
Repair Quality - 5.0/5.0 -
Excellent work. Very friendly and helpful staff. If I ever need body work done again, I will be back!
Customer Service - 5.0/5.0 -
Very pleasant and helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
the done a excellent job
Repair Quality - 5.0/5.0 -
Looks like new.. they done a awsome job...
Customer Service - 4.5/5.0 -
very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick an easy process
Customer Service - 5.0/5.0 -
The ladies were very nice an helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
In today’s world all employees should be wearing masks if they are going to wait on customers!! Good health and good business practice!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone there was so helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fully satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new! Great job
Customer Service - 5.0/5.0 -
Excellant
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very good experience. Really nice people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Besides it being just a bit uneven on the back left side, it looks great!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend this place to anyone.
Repair Quality - 1.5/5.0 -
When looking at the vehicle at the collision center, the car looked like it did before the accident. However, after driving 5 minutes down the road my rear left reflector was not on the car anymore. When I brought it to them, it had one on there and didn’t when we finished driving 5 minutes down the road. Now I am going to have to pay for a new one because they did not do their job correctly. They also failed to inform enterprise about picking up the car from the collision center, enterprise wanted me to pay out of pocket because the insurance stopped paying. Enterprise dropped with the charges, but I was really upset that the collision center failed to inform them about the rental car when I even offered to return the rental car back to enterprise myself. I was not happy with the experience at rusty wallace Chevrolet collision center at all and I will not be coming back.
Customer Service - 0.5/5.0 -
When I came to pick up my car from the collision center, they told me to leave the rental car there and Enterprise would pick it up. I left the rental car there at the collision center that morning when I picked up my car, however I offered to drop the rental car back at Enterprise. I was very upset to get a call from Enterprise wanting me to pay for the entire day the day I picked up my car and left the rental at the collision center because the collision center failed to inform Enterprise that I left the rental at the collision center center like they instructed me to do. Thankfully, Enterprise dropped the over $100 of charges that I was going pay that the insurance wasn’t going to cover because the collision center did not tell Enterprise that the rental was there to be picked up.