Safford Collision Center
In operation 16 years.
When it comes to commitment and quality collision repair, there’s only one name that Virginia drivers trust: Safford of Winchester. We work on everything, from minor dents to major auto body repair. We accept all insurance companies. Our highly trained technicians use OEM parts to ensure the safety and quality of all of our repairs. The Safford auto repair team wants to make your collision repair experience as stress-free as possible. Here’s what you can expect from Safford Collision repair: Professional Staff: We have a team of experts that pay attention to quality and detail. Our factory trained, certified technicians carefully examine each repair before allowing our customers’ cars off the lot. Clear and fair estimates: Our comprehensive estimates allow us to provide you with a precise and accurate estimate to repair the damage. We aim to restore your car quickly and completely while working within your budget. No surprises ever.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Weather was bad & thus customer svc did not answe phone but left.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The desk staff seemed disorganized and I had to wait while they located my paperwork/keys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Round one of the repair process was half done and very unsatisfactory. It required several more days to make the job acceptable. The hood was crooked as well as the trim around the fender well. The side light on the driver side was falling out. The driving lights were screwed up and it just was a cheap job. It just looked like it was thrown together just to get it done. I would never recommend your body shop to any of my friends or family.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
They called me to tell it was done the first time, I had hoped it had been completed. However, it was half assed and should never have been passed for me to view. It was a very
Customer Service - 2.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would recommend this body shop especially if the Vehicle is a Chrysler/MOPAR product.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The vehicle was fixed a week later than originally estimated by the text messages.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied even with the delays. Wanted it done right. Jay and Chris were wonderful
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Some delays and brief period of limited communication but overall excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Noticed some rework/quality issues when we got home
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From appraisal to repair I couldn't be happier with Safford Collision Center's service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I have had to take other cars in the past to get them repaired to body shops, and I have never had to wait this long.
Repair Quality - 2.5/5.0 -
the glass still is not fixed
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
One spot on passenger side is not lined up.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased with Barbara and the timely updates on the progress. Even though additional work needed to be perfromed, I was very pleased with my dealings with Safford.