Safford Collision of Springfield
In operation 9 years, 4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (721)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Could not be more pleased. A very responsive staff and state of the art repair facility. My 2016 Lexus is as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Total experience was excellent. I commend all who helped us. Everybody who we encountered were helpful and totally committed to making our experience as painless as possible. Total satisfaction. Thanks to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, maximum professionalism and periodic updates and follow up coupled with excellent workmanship. Overall great experience.
Customer Service - 5.0/5.0 -
See previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional customer service and obviously knowledgeable people in every aspect of this service.
Customer Service - 5.0/5.0 -
Exceptional Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received great service from Marcus Jones. My car looks brand new!! If and when I need collision repair service, I will choose Safford Collision again.
My Experience - 5.0/5.0 -
The repairs were done fast and very well done. Thank you.
My Experience - 5.0/5.0 -
Wonderful folks. Kept me informed all the way through the process. No surprises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daily calls - always kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
kept me updated, finished work ahead of schedule, assistrd with a rental vehicle. Will recommend
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Considering damage very satisfied. Only two items I found. Bottom drivers door glue holdin part on was not fully against door panel for 6 inches or so. Also on rear drivers side door chrome strip is loose possible broken clip holding it down All else seems ok.
Customer Service - 5.0/5.0 -
Kept us informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Not only did the shop provide excellent customer service while my vehicle was there, but Brent went above and beyond helping me clear things up with USAA.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Was a 10 if based on workmanship. However, the computer snafu that resulted in emails and messages asking if I picked up my vehicle 2 months after I already picked it up, and have me fill out a second survey, lowed this score.