Safford Collision of Springfield
In operation 9 years, 4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Reviews (721)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great work, great service. Thanks so much!
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Car was not washed after body work/painting was completed and prior to pick up.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was fast and the work looks good. Peter and the team are great!
Customer Service - 5.0/5.0 -
Peter and the team are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work done was excellent. It’s just frustrating that communications were subpar.
Repair Quality - 3.5/5.0 -
I had great communication prior to work being started on my car. I was getting text updates ever day leading up to the parts arriving, and then when work began. After that, complete silence, no communication, and no response to my queries. I was never notified my car repairs were complete. I then started receiving automated texts requesting completion of a survey, and rating my visit, however I was not yet notified my car was complete or that I could pick it up. It was almost a week after my car was finished before I was finally able to speak with someone and be notified my car was ready.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with all aspects of my experience with Safford Collision Center. I would definitely use them again (though I sure hope I never have to!).
Customer Service - 5.0/5.0 -
All staff members were friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
No updates were provided the whole 29 days our truck was being repaired. No one answered the phone when we called