Safford Collision of Tysons Corner
In operation 16 years.
- Free Estimates
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
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- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, great customer service. Outstanding communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Please see what I shared at the beginning
Repair Quality - 3.5/5.0 -
I rated the repair quality 7 out of 10 because the paint color on the repaired area does not match the rest of the car. I brought this to the manager’s attention, and he confirmed that the color does not match and said they will repaint it. Other than this visible issue, I cannot comment on the internal or structural quality of the repair since I am not qualified to assess it.
Customer Service - 3.5/5.0 -
The manager was nice, but the completion dates they gave me kept changing. It was challenging because I had to travel out of the country. They did arrange an Uber to take me to the airport, which I appreciated. They also kindly delivered my car to me after I returned. However, I noticed they had forgotten to reinstall my license plate, so I had to go back to have that fixed. After I got my car back, I realized the paint color on the front of the car did not match the rest of the vehicle. Several people even pointed it out to me. I went back to the shop and spoke with the manager, and he acknowledged the issue and promised they would fix it. He said it would take about three days. While it will be inconvenient to be without my car for another three days, I appreciate that they recognized the problem and are willing to correct the paint color.
My Experience - 5.0/5.0 -
Brent took great care of my car and kept me updated on my repair. Would definitely recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Brent handled my repair seamlessly. I would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brent Logan's customer service is second to none. He is friendly, accurate, and kept us informed about the repair status of our car at every step of the way. We are extremely satisfied and will recommend your repair facility to our family and friends. Thank you very much. Seyed-Mehdi Moezi-Vaziri