Sal's Auto Body

5.0 (710reviews)
100%
644 Middle Country Road Ste 7,  Saint James,  NY  11780

In operation 57 years.

At Sal’s Auto Body, we are a factory authorized collision repair facility in the Smithtown, St. James, NY vicinity and have been an owner-operated business continually since 1969. We realize having an accident can be a wearisome experience, so call us first and let our courteous knowledgeable staff assist you with calling in your insurance claim, arrange alternate transportation and return your vehicle back to you in pristine condition with a lifetime guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Mercedes-Benz Elite
Ram
Subaru
Volkswagen

Reviews (710)

My Experience

From start to finish everything was amazing, outstanding, professional and perfectly done. The customer service is second to none and I gave you a five-star rating on Google and I wrote a whole review naming the people who are really helpful and talking about the great experience that I had.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Before choosing a facility for my repair, I reached out to multiple BMW-certified body shops to compare their processes, capabilities, and overall approach to OEM-standard repairs. Sal’s Auto Body immediately distinguished themselves with the clarity and technical depth of their communication. Their explanations of repair methodology, parts usage, calibration needs, and quality controls were far more thorough and confidence-inspiring than what I received elsewhere. Once the repairs began, the experience only confirmed that I had selected the right shop. Sabrina kept me informed at every stage with detailed updates and a clear understanding of how proper OEM repair flow should be handled. The technicians working on my vehicle, including Julio and Antonio, demonstrated exceptional skill in structural alignment, panel fitment, paint restoration, and other precision elements that must be done correctly to match factory tolerances. The final result reflects true factory-level quality. I also want to recognize Ashley and Liliana at the front desk for their professionalism and the way they communicate with customers. They create a reassuring environment and clearly understand the repair process, which makes the entire experience smooth and stress-free. Sal’s Auto Body combines genuine technical expertise with excellent customer service, transparency, and a commitment to doing repairs the right way, fully aligned with OEM standards. I strongly recommend them to anyone looking for high-quality, trustworthy collision repair.

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Repair Quality

Everything is great. Everyone is the best . Extremely happy

Customer Service

Always wonderful

Returned Clean

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Customer Service

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Customer service and the care of my car have always exceeded my expectations.

Repair Quality

Everyone in the front office are so kind and helpful. Always happy to take your calls and questions. My car looks wonderful so the team in the back must be great also.

Customer Service

Everyone in the front office are so kind and helpful. Always happy to take your calls and questions. My car looks wonderful so the team in the back must be great also.

Returned Clean

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Repair Quality

Great!

Customer Service

Returned Clean

My Experience

This is the 2nd time using Sals and I am very impressed by how little I needed to do other than just show up and the rest was handled by your team. Would highly recommend.

Likely to Recommend

Already have

Repair Quality

Customer Service

The staff is the best

Returned Clean

My Experience

Everyone was so kind, helpful, and professional, making a very stressful time so much easier. My car looks brand new!

Likely to Recommend

Sal's Auro Body is the ONLY place I would recommend.

Repair Quality

I'm very satisfied with the results. My car looks and runs as if I never had an accident.

Customer Service

Sal's takes care of everything. Everyone there aims to please. They took care of my car, dealt with my Insurance Company, and updated me throughout the process. Lilliana is a gem. She went out of her way to make things as easy as possible for me. She is knowledgeable, she kept me updated, and was consistently, pleasant and wiling to answer any questions.

Returned Clean

My Experience

Can’t say enough good things…With an extensive repair ( and unforeseen call-backs with the insurance adjusters) and the difficulties getting parts (the state of this country right now), I was kept well informed each week which helped keep me patient and understanding throughout the process. Everyone at Sal’s is to be commended for their expertise - especially the ladies in charge of customer service. Thank you !!!

My Experience

Everyone was very helpful. I was very satisfied with the service and customer assistance. The repairs are perfect.

Likely to Recommend

Repair Quality

Sabrina and Liliana are the best! They are so personable and knowledgeable as they walked me through the process of repairing my vehicle. Everything turned out terrific with the repairs. Thank you.

Customer Service

Best customer service starting with front desk staff!

Returned Clean

My Experience

Your company did a great job!

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Repair Quality

very Professional.

Customer Service

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Repair Quality

Sal's did a beautiful job on my car, and everyone in the office was wonderful to work with and so friendly.

Customer Service

Any time I called, all my questions were answered quickly, they dealt with any of the hiccups that came from insurance, and when I mentioned I had a trip out of state I was driving for, they hustled to get my car done just in time so I wouldn't have to drive an unfamiliar rental for a long trip.

Returned Clean

Likely to Recommend

I'm very happy with the service provided.

Repair Quality

I'm very happy with the work performed on my car. It looks like new! The car drives like it had before the accident.

Customer Service

The ladies in the office were fantastic. They dealt with insurance so I didn't have to and kept me up to date with each step of the process.

Returned Clean

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Repair Quality

OMG! Sal's Autobody did a WONDERFUL job fixing my BMW! Sabrina and her team were so nice and always returned my calls! I highly recommend Sal's Auto Body!

Customer Service

Returned Clean

My Experience

Always recommend the body because of the friendly staffing and work quality is great.

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Customer Service

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My Experience

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My Experience

My experience with Sal’s autobody was 10/10! The customer service was top notch. Lilliana in particular was extremely informative and walked me through the entire process, answered all my questions and put me at ease. They ensured that only authentic Subaru parts were used to repair my car and even washed the car for me better than the local car wash does it. Overall satisfied and will only be going back to Sal’s with any auto body needs in the future

Likely to Recommend

I will highly recommend Sal's to all my friends and family.

Repair Quality

Sal's Auto Body Shop made what could have been a stressful situation incredibly easy and smooth. From start to finish, the team was professional, friendly, and efficient. They kept me updated throughout the process and handled everything with care. I truly appreciated their honesty and quality work—my car looks great, and I couldn’t be more pleased. Highly recommend Sal’s if you want peace of mind and top-notch service!

Customer Service

Customer service was above and beyond. They took care of all the insurance contacts and paperwork with car rentals and I didn't have to get caught up with the headache of dealing with everything involved with getting my car repaired and paid for by the insurance company.

Returned Clean