San Joaquin Collision
In operation 31 years, 26 years at this location.
San Joaquin Collision is a full service collision repair shop in the Bakersfield and surrounding areas. Established in 1995. One of the few remaining locally owned and operated Collision repair shops in Bakersfield, Ca. We can help you with most insurance companies to make sure your car is repaired back the way it should be. San Joaquin Collision is a registered TOYOTA CERTIFIED REPAIR SHOP, ICAR GOLD collision repair shop. We give a LIFETIME guarantee on all our paint and workmanship. Don't let picking the wrong shop for repairs be another accident. Call us and ask if we can help you with your Repair needs or Insurance claim.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
Gotta complete the process of customer service. Once car was complete like nobody in that office could care less.
Repair Quality - 2.5/5.0 -
Ive been there 3 times this year. All 3 times when i pick up my car after completion nobody even walks out and looks over the car with me. Also was told things would be done by the salesman when i brought car in and twice now those things werent done when i picked up the car. You guys are really helpful like when i bring you the job but once youre done seems like you guys could care less
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My air conditioner is now taking longer to work than before it went into the shop
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Totally professional & caring, thanks 😊 Steve
My Experience - 5.0/5.0 -
Always the best service! Thank you San Joaquin Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
I had to push for updates. Promised calls were not routinely returned.
Returned Clean
My Experience - 5.0/5.0 -
They are consummate professionals and did a fantastic job replacing the front bumper and left front quarter panel of my wife’s car. The paint matched perfectly and the gaps were straight.
My Experience - 0.0/5.0 -
After the repairs were comple, the interior of the vehicle is dirty and has a foul odor. Neither of which was the case prior dropping the vehicle off.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would Recommend
Repair Quality - 5.0/5.0 -
Looks Brand New Work was Completed Fast And The Lady in The Office was Awesome
Customer Service - 5.0/5.0 -
Excellent
My Experience - 0.0/5.0 -
The gap left on the area that was worked on was unbelievable and the time it took to repair “the reinforcement bar” and your rep saying you’re not going to hear what you want to hear . Get in the rental and we’ll see what we can do was the cherry on top to never come here again and especially not recommend to anyone
Likely to Recommend - 0.5/5.0 -
Definitely not recommending this shop to anyone
Repair Quality - 0.5/5.0 -
The gap that was left on my car after being told the inspection has been done and you vehicle is ready for pickup . Not to mention your representative Billy rudely telling me I won’t hear what I want to hear. I asked him if he would pick up his car looking like that and of course he didn’t want to answer. I understand the car was hit and damaged on the right side but the left side of the bumper that your company replaced had no need to look like that. Claiming my car had that gap prior to being fixed. Yet the left side didn’t have the gap where I didn’t get hit. Definitely not satisfied with the work done to my vehicle
Customer Service - 1.5/5.0 -
Unorganized staff for sure. Got a call asking for Ismael and claimed looking at the wrong file . I had to text to get an update on my car or I wouldn’t receive an update .
My Experience - 5.0/5.0 -
They are the Best!! Steve took great care of us and all the staff were very accommodating as well. I have had repairs done in the past and always been wonderful . I will always recommend them to friends.
My Experience - 0.0/5.0 -
Took nearly week longer than we agreed and there is a blemish and it’s not polished enough. Mike has been very courteous and hoping to get things cleared up next week.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 3rd time San Joaquin Collision did work on our automotive’s. I have always been impressed with the customer service and the completed work is outstanding. My Lexus was returned to me perfectly restored and the detail was perfection.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job from very experienced and professional team of employees.