Sandrof's Auto Center

4.9 (1,789reviews)

99%

(434) 239-4442

3725 Wards Rd, Lynchburg, VA 24502

99%

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3725 Wards Rd
Lynchburg, VA 24502

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About Sandrof's Auto Center

See Photos

3725 Wards Rd
Lynchburg, VA 24502

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 44 years, 25 years at this location.

Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We have the latest equipment and keep up with the newest technologies. All of these are needed to repair vehicles to factory specifications with a quality that is not negotiable.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,789)

Sort By:
Newest
Rating

1,457 Customers Rated

5 Stars

72.6% Complete

(1298)
4 Stars

6% Complete

(107)
3 Stars

1.3% Complete

(24)
2 Stars

0.5% Complete

(9)
1 Star

0.2% Complete

(4)
< 1 Star

0.8% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The text message update system receives widespread acclaim, keeping customers informed at every stage of the repair process. Staff are repeatedly described as friendly, professional, courteous, and genuinely caring. Timeliness is a strong highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as missing trim pieces, a wet floorboard, or small parts needing follow-up, reflecting areas customers felt could be refined, though the shop is noted for promptly addressing any concerns upon return.

Select to learn more

Service Quality
Timeliness
Communication

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... was skeptical of anyone else touching my vehicles. The repairs were as near perfect as I could hope for. Additionally, I had been needing admittedly to do ..." Read more

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"Staff was extremely friendly and helpful. Work was completed in a timely manner with constant updates on its status. Overall grade is an A+!"

"Completed ahead of schedule"

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"May vehicle was ready well before the scheduled date."

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all very knowledgeable ..." Read more

"They over communicated, which is a huge benefit."

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"Communications throughout the process takes customer service to a new kevel"

"I compare their App to a restaurant's pizza tracker and my only complaint is that it only shows the current ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... service is outstanding. They treat you like a friend. The quality of the work exceeds the expected." Read more

"... was skeptical of anyone else touching my vehicles. The repairs were as near perfect as I could hope for. Additionally, I had been needing admittedly to do ..." Read more

"... abilities to do quality work! I wasnt disappointed! My Honda looks like a brand new vehicle. Once again Sandrofs care & attention to detail is ..." Read more

"Staff was extremely friendly and helpful. Work was completed in a timely manner with constant updates on its status. Overall grade is an A+!"

"Completed ahead of schedule"

"... date on the progress of the repairs and that it was finished ahead of schedule" Read more

"May vehicle was ready well before the scheduled date."

"... her up today and the cost was better than expected. I really like the text messages that kept me informed about each stage of repair and your staff are all very knowledgeable ..." Read more

"They over communicated, which is a huge benefit."

"... family everyone was so nice and very professional. I was sent a text about everyday on the progress of the repair. I would totally recommend Sandrof on Wards Rd Lynchburg ..." Read more

"Communications throughout the process takes customer service to a new kevel"

"I compare their App to a restaurant's pizza tracker and my only complaint is that it only shows the current ..." Read more

Timothy (Lexus owner) reviewed 8/24/26

Incredible job done by the team! I couldn’t not be more pleased with my Lexus. Serena Rhoads

Marilyn (Land Rover owner) reviewed 8/24/26

Flawless auto damage repairs and excellent vehicle paint work. Great communication updates on stages of the repair during the process. Friendly staff.

Belinda (Honda owner) reviewed 8/24/26

Very accomodating, friendly people to work with at Sandrof Auto Shop ...The work itself was done perfectly...In the future -i will recommend them to people having body work needed that I know...

Lisa (Honda owner) reviewed 8/20/26

The guys listened to me and what I told them about the accident and took care of fixing my car. I liked the texts daily telling me what phase my car was in while being repaired. They also cleaned my car and had it nice for me when I picked it up. I will recommend you all for any future mishaps. Thank you so much for fixing my car.

Abbey (Jeep owner) reviewed 8/20/26

Ketisha (Kia owner) reviewed 8/20/26

I would definitely recommend Sandrof

Parker (Volkswagen owner) reviewed 8/18/26

Lara (Toyota owner) reviewed 8/18/26

Carlton (Toyota owner) reviewed 8/17/26

The RAV4 looks great. I am completely satisfied.

Alphonso (Ford owner) reviewed 8/13/26

Very good service with quality work

Beverly (Nissan owner) reviewed 8/13/26

Everything looks great. Quick and precise. Loved the updates sent

Professional and very polite.

Sherri (Toyota owner) reviewed 8/12/26

Bridgette (Chevrolet owner) reviewed 8/10/26

Thank you

Michael (Honda owner) reviewed 8/10/26

George (Ford owner) reviewed 8/10/26

Great shop

Roxie (Honda owner) reviewed 8/10/26

Faroq (Hyundai owner) reviewed 8/7/26

I would definitely recommend this shop to friends and family.

Overall, I’m very satisfied with the quality of the repair. The process felt smooth, and the final result met my expectations. Thanks for taking care of it.”

“The staff was very professional and helpful throughout. Excellent customer service.”

Christopher (Nissan owner) reviewed 8/7/26

Mark (Mercedes-Benz owner) reviewed 8/7/26

Amber (Honda owner) reviewed 8/6/26

Professional from start to finish! No detail went unnoticed, and the quality of their work was outstanding. They did an amazing job repairing my car after I hit a deer, and it looks as good as new. Hopefully I won’t need a body shop again anytime soon, but if I do, I wouldn’t hesitate to come back. I highly recommend them!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Sandrof's Auto Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,789)

1,457 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0