Sandrof's Auto Center

4.9 (1,790reviews)
99%
3725 Wards Rd,  Lynchburg,  VA  24502

In operation 44 years, 25 years at this location.

Sandrof Auto Body has two highly visible locations in Lynchburg, Va with a team of dedicated employees. We have the latest equipment and keep up with the newest technologies. All of these are needed to repair vehicles to factory specifications with a quality that is not negotiable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,790)

Likely to Recommend

Repair Quality

Great jod

Customer Service

Returned Clean

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Repair Quality

T h ere was a neon green WET microfiber rag left on the backseat of the car and the seats are suede and it left a ring where it was wet. Other than that satisfied with time and workmanship

Customer Service

Returned Clean

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We like the service

Repair Quality

Service was great and the car came out in top notch condition. Thank you

Customer Service

Very nice service

Likely to Recommend

Repair Quality

Sandro done an excellent job on my car. They matched my car parts 100%. They cared about my needs and filled them 1000%satisfaction. Sandrof definitely gets an A in my book. Thank you again for your professionalism

Customer Service

Everyone was nice and very professional and answered any questions that I needed answers 2.

Returned Clean

Likely to Recommend

You are my number one choice for recommendation.

Repair Quality

Absolutely beautiful work.

Customer Service

The quote was explained fully including some caveats. Upon completion of the work a complete walk-around was done. Very Impressive.

Returned Clean

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They never call me letting me know it was going take longer or parts wasn’t here after 2 or 3 days I called them don’t think I be back

Repair Quality

They said it was going take 3 days and actually took about 2 weeks and front end look good but for some old reason they took check it was double the price of estimated which I didn’t have pay out my pocket but still and said they line up my car but steering still feel same so I really don’t think the did

Customer Service

They said it was going take 3 days and actually took about 2 weeks and front end look good but for some old reason they took check it was double the price of estimated which I didn’t have pay out my pocket but still and said they line up my car but steering still feel same so I really don’t think the did

Returned Clean

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Amazing job, thanks for all your hard work!

Customer Service

Returned Clean

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I already have mentioned your shop many times as having done a beautiful job.

Repair Quality

Overall, the job is excellent and very well done. There is a small mismatch on the passenger side door where it latches (not the hinge side).

Customer Service

very helpful, friendly and precise in explaining every detail.

Likely to Recommend

Repair Quality

Very good. Professional and friendly

Customer Service

Returned Clean

My Experience

No one offered to ask me out to look at my repaired car. Y car was backed in and I hard to go out your “in” direction. A couple cars were wanting to come in so I tried to hurry and get my stuff out of my rental car that enterprise would be coming for. Bottom line is I didn’t take the time to look at the repaired area well. I drove to Staples and then looked at it before going into the store. I found my left gate still had a dent and the paint was cracked. I’m sure it will have to come back for a couple days more of repair which is very inconvenient. I will stop by tomorrow morning. I would have come back l but it was after 5 by that time and I knew you would be closed.

Likely to Recommend

NEVER

Repair Quality

Customer Service

They called saying it was ready. I picked it up and no oneCame out to look at my car with me there’s hand in my keys and said here you go. I got home and realized when I got there that the repair was not satisfactory there was still a visible dent with crack paint plus my car was filling with exhaust fumes because the back hatch didn’t seal correctly. I took the car back they repaired it again they called me to pick it up and Jose brought it out and they backed into something and tore the bumper up once again and so now they have to order a bumper today I didn’t have time to fix it and now they say they have to replace the tailgate. You really need to take them off your approved list of customers number guaranteed shops.

Likely to Recommend

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Customer Service