Sands Collision Center - West

4.7 (397reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (397)

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Everyone is so nice and helpful

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Returned Clean

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My Experience

It was quick friendly service who kept me updated and got me back on the road quickly.

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My Experience

Excellent work and service

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Repair Quality

I really appreciate Mr. Lucas giving me updates on Tuesdays and Thursday, it put me at ease.

Customer Service

Mr Lucas has great customer service and and was able to answer all my questions

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Returned Clean

My Experience

Took my truck in to repair a small fender bender. My truck looks better than the day I took it home. 10/10 would recommend!

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I put 10 because I don't want my rating to affect the people working there but in reality I would rate the work a 6 and the customer service a 9.

Repair Quality

In all honesty, the experience was great! Great communication, great customer service, but the only thing is the actual work that was done to the vehicle was alright. The paint match was great but the way the parts were put back together were uneven and when pointing it out I was told "it won't change the way it drives" which may be true but I specifically said it does not matter how long the job takes as long as it is done right. Would I recommend Sands, sure.

Customer Service

Customer service was great. They checked in with me periodically and were positive throughout the whole experience.

My Experience

the repair was excellent,Lucas kept me informed Jim got me a ride home when I dropped truck off for repair,Lucas called when work was completed,Jim arranged a ride to pick truck up Thanks to all that had a hand in taking care of my vehicle

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Returned Clean

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Returned Clean

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great job repairing my vehicle

Returned Clean

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You didn’t work on my car. Wrong number

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Returned Clean

My Experience

Friendly, work done in a very fast but professional timely manner

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My Experience

No issues. The repair shop did a great job. They even repair my previous scratch and I'm happy with that.

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The car servicing was amazing and the customer service even better! I am grateful I chose Sands Collision center both Suprise and Glendale locations!

Customer Service

Highly recommend Sands!