Sands Collision Center - West

4.7 (402reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (402)

Likely to Recommend

Repair Quality

Great!

Customer Service

Very good communication.

My Experience

Sands Collison did a great repair on my Toyota. Nick kept me posted on the progress. Thank you again. I would not hesitate to refer a friend.

Likely to Recommend

Repair Quality

Very satisfied with the updates from Nick.

Customer Service

Do you read your reviews? I have received multiple texts and emails. Sands has been awesome with their services. Now I’m getting annoyed.

My Experience

Lucas, my service advisor, kept me well informed throughout the entire repair process. He's very knowledgeable, and I'd recommend his services to everyone I know.

Likely to Recommend

Repair Quality

Nice job overall. Lucas, provided good updates throughout the process. Everything looks new.

Customer Service

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lucas was great to work with!

My Experience

There's a small air bubble in the PPF. The shop is aware of this and I am just waiting for a call.

Likely to Recommend

Repair Quality

Small air bubble in the PPF. Shop knows about it, just waiting for their call.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service all around kept me update regularly very satisfied with the paint job a d repairs

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

An experience to remember!! Sands Collision Center was incredible. Riley was my service professional. He was informative and professional throughout the entire process. Thanks Riley for excellent customer service and repair work.

Customer Service

Excellent communicative service Excellent face to face customer service Excellent customer service from over at the dealership and each collision center.

My Experience

Lucas was great. I am a repeat customer. The quality of the work was only surpassed by the great service and communication. I never had to call Lucas. He always reached out to me with an update. A++ thanks!!

Likely to Recommend

I am a repeat customer. That says it all! Use me as a reference, anytime!

Repair Quality

Wonderful. It looked like it just came off the dealership showroom floor!

Customer Service

Lucas provided fantastic customer service. He ALWAYS kept me in the loop. I would tell anyone that Sands Collision Center is simply THE BEST! Lucas was outstanding. A++.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Didn’t put my mats back correctly and left paperwork

Customer Service

Set additional appt and they didn’t indicate which location

Returned Clean

Likely to Recommend

Repair Quality

Lucas was very communicative! Quick and efficient!

Customer Service

Lucas was very communicative! Quick and efficient!

Likely to Recommend

Repair Quality

Communication was great

Customer Service

Very helpful and easy to get a hold of

Likely to Recommend

Repair Quality

Customer Service

Everyone was very pleasant and professional. Communication was great. I was kept up to date with the progress through the entire process.

Likely to Recommend

I would highly recommend

Repair Quality

Customer Service

Customer service was amazing from receptionist to the advisor, handling my claim and taking care of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Lucas was my estimator and completely professional and very communicative during this difficult process. My car was hit due to a wrong way driver and my insurance adjuster has been very unprofessional and unpleasant during this time. It was a breath of fresh air knowing my car was in good hands and that I would be expecting calls regarding my vehicle multiple times a week. Thank you for everything Lucas! :)