Sands Collision Center - West

4.7 (400reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (400)

My Experience

Victoria was great she really made a horrible situation alot easier to deal with she kept me in the loop throughout the hole repair went above and beyond always returned call in a timely manner You all have definitely gained a new customer GREAT JOB !!

My Experience

I don’t have anything bad to say I just want to thank you for kindness from the first day my vehicle was there and was very satisfied with your work something I loved seeing my Chevy very clean inside and out thank you very much

Likely to Recommend

Repair Quality

Completely dissatisfied because they fixed my problem but they damaged my rear passenger side window according to the woman who handled my claim they had to remove the door cover to see what had been damaged they should never have done that without my consent I am very annoying and they left the tape very marked on my window I would not call their workers who are professional people or mechanics because they are not and I am going to go to whoever I have to go to solve that problem that you caused.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did exactly work

Customer Service

I was very satisfied with work

Likely to Recommend

Repair Quality

Customer Service

Friendly and had paperwork ready for me when I arrived

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

100% happy

My Experience

I love my cars. I don't trust easily with the repairs and upkeep of them. I will be back if I need any repairs done. The staff is great. People make the difference. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was great its like it wasn't rear ended.

Customer Service

Customer service was great!

Likely to Recommend

Repair Quality

Fast Service, Friendly

Customer Service

Likely to Recommend

Not very likely

Repair Quality

Took way too long to repair my vehicle and because of that the insurance at fault wont cover all of the costs for the rental vehicle I needed.

Customer Service

I didn’t receive phone calls when they said they would call with an update. This happened multiple times.

Likely to Recommend

Helpful, knowledgeable and friendly

Repair Quality

Very friendly and helpful

Customer Service

Very helpful and friendly

Likely to Recommend

Repair Quality

Your team did amazing work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me up to date on repairs

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Repair Quality

Customer Service

My Experience

I am extremely happy with the service and quality of the workmanship done on my 2019 Chevy Equinox. Victoria Chavez was more then helpful with our issues with our insurance company.

Likely to Recommend

Absolutely

Repair Quality

Quality was wonderful, very happy with body shop work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Happy with repair and communication

Repair Quality

Meet all expectations

Customer Service

Timely updates

Returned Clean