Sands Collision Center - West

4.7 (397reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (397)

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Everyone very nice the moment I walked in

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did every thing great

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didnt like outside waiting area

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My Experience

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I have already told several people

Repair Quality

The work looks great. Robert kept me informed on the progress of the work and it was completed quickly.

Customer Service

Everyone was helpful and very kind.

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Battery was dead apon pickup due to ignition not being in the off position so I had to replace battery once I got home

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Not at this point but the process is still moving forward. It depends on how they handle the rest of the issue

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The parts were put in wrong and got destroyed before I could even get home.

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The lady at the Surprise location is great. She has been very helpful. I can't say the same for the facility in Glendale

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Happy with experience overall.

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The repair looks great and it seems as if nothing happened.

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Communication could have been a bit better throughout the process. A few calls went unreturned and I didn't get pricing info until after repairs were complete.

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Thanks Lucas, and Sands, for the excellent customer service and getting my GMC Terrain back on the road.... Job well done

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you guys are soooo good :)

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My Experience

I appreciated the timeline and how quickly the vehicle was repaired

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We didn't want to take the car anywhere else. We are letting everyone know how pleased we are.

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Very satisfied with service and the repair work that was done on the Chevy Impala.

Customer Service

Excellent work done on the passenger side of our Chevy. Can't even tell that someone drove into our car causing damage . It looks like a brand new car !!!

Returned Clean