Sands Collision Center - West

4.7 (397reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (397)

My Experience

Repairs took too long also not repaired right

Likely to Recommend

Repair Quality

Work not completed properly

Customer Service

Returned Clean

My Experience

A promise of regular updates was not followed through. I think having my car for 2 weeks for minor dents to the rear fender and bumper was excessive.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job was very satisfactory and the timeline was great. Very satisfied.

Customer Service

Great customer service

Returned Clean

My Experience

The professionalism along with personal concern from Angie & Mike we’re far above the norm today! I so appreciated the efficiency & great customer service. I would highly recommend this body shop!

Likely to Recommend

Repair Quality

Excellent customer service. Both Angie & Mike provided professionalism yet personal care

Customer Service

See previous comment. Daily I was provided an update

Returned Clean

Likely to Recommend

Repair Quality

Angye Did an outstanding job. When I picked up the Corvette, I brought my other car in for body work..

Customer Service

Returned Clean

My Experience

Fast work, perfect , could not ask for more.

My Experience

Mike and Angie were awesome! They made the process of a stressful situation very easy!

Likely to Recommend

Repair Quality

Mike was so great! Thanks.

Customer Service

The whole staff was great!

Returned Clean

My Experience

The job took way too long and the communication with the progress was terrible, even with me having to pursue update.

My Experience

Angie at the Waddell office was wonderful to work with and the whole repair team in Glendale was great at communicating the repairs that needed to be made .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mike at the Surprise location is awesome. He handled my repair and concerns with professional and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work is amazing & I appreciated getting updates on my vehicle’s progress via email

My Experience

The communication was great. I was kept up to date as to what was completed etc. Nice people to work with from the office to the repair shop. Thank you for all your help at a difficult time.