Sands Collision Center - West

4.7 (397reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (397)

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Great job

Returned Clean

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Very professional and excellent quality service. The car looks brand new

Customer Service

Great customer service

Returned Clean

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My Experience

Couldn't be more pleased w/the communication & professionalism of Sands collision group! Always keeping me aware & abreast of the process to completions end!!! A 10 vs 5! Outstanding job to everyone who partisipated in job! WELL DONE! I will support your efforts w/high regard & Referals TY, DE

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Customer service was great but as mentioned the interior molding was not finished properly and I would like to have that addressed then I could change my opinion.

Repair Quality

I will need to call and have a conversation with you regarding the repairs. I had a total roof replacement and there is an issue with the interior molding. It does not match up at all.

Customer Service

Ethan was the only bright part of this whole thing. He kept me up to date each step of the process. He should be considered a great employee who represented Sands in a positive and professional manner.

Returned Clean

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Repair Quality

Lucas went beyond in his courtesy and professionalism

Customer Service

Lucas kept in touch throughout the repair process

My Experience

Completely satisfied! Seamless transition between getting the rental car and dropping it off and getting the vehicle into the shop!

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Very happy with the end result, very happy about the consistent communication, only reason for low marks was the amount of time it spent at the shop

Customer Service

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Repair Quality

Sands was willing to work with me, and their bid was $1200 lower than the other guys. Wonder why I chose Sands??!! They did another job for me years ago, and they are now two for two 👍

Customer Service

Sands was willing to work with me. I wasn't looking for showroom perfect at an exorbitant figure, I was looking for very good at a reasonable price. They did that, and I saved $1200 from the next closest bid. Sands also did a job under the same circumstances 5-7 years ago, so with me they are two for two in the very satisfied column.

Returned Clean

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My Experience

My truck was given back to me in better condition than it was before I even crashed it. Incredible.

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Will let anyone needing body work to Sands Collision-cudos to Dain and his crew

Repair Quality

Dain and his crew did a marvelous job paintiing and repairing our 2020 Kia Soul! Always kept us informed of their progress. Very satisfied as usual with the Sands car family work

Customer Service

Everyone at Sands Collision was pleasant and easy to work with

Returned Clean

Likely to Recommend

I highly recommend using Sands collision

Repair Quality

Love the way they communicated with the overall processing and the repairing procedure

Customer Service

Customer service was excellent well respected and informative

Likely to Recommend

Repair Quality

We have a sensor that is not working ever since bringing the car in.

Customer Service

We have a sensor that is not working ever since bringing the car in.

My Experience

The teal was awesome. They kept me informed and were always friendly and professional.