Sands Collision Center - West

4.7 (400reviews)
96%
16991 W. Waddell Rd.,  Surprise,  AZ  85388
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Shop AssistantSparkles

In operation 48 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier to ensure your vehicle is repaired correctly!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (400)

Likely to Recommend

Repair Quality

Customer Service

Poor communications and response. Repair took over two months and still waiting for a repayment check. After long delay had to prepay ro ger my car back. Was also assesed, 3% serve charge on credit card. Worst and most frustrating experience in many years

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Likely to Recommend

Repair Quality

The vehicle was returned to us in OEM condition and was cleaned and detailed looking like it did when it was new.

Customer Service

They kept me informed of the progress and with the insurance.

Returned Clean

My Experience

Excellent work

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Y will

Repair Quality

Very good work

Customer Service

Very helpfull poeple

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Customer Service

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Repair Quality

Thank you! The work was incredible

Customer Service

Very helpful

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Repair Quality

Lakota is awesome. He always kept me informed and I couldn’t ask for better advisor

Customer Service

My Experience

The technician that worked on my vehicle went above and beyond any and all expectations. I’m completely totally satisfied and would wholeheartedly recommend the shop to anyone else.

Likely to Recommend

Repair Quality

They went above and beyond in the repair of my vehicle totally satisfied

Customer Service

They went above and beyond and repaired my vehicle. I was totally satisfied.

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My Experience

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Customer Service

My Experience

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Customer Service

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Repair Quality

Customer Service

I appreciate all the communication as my car went through the process.

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Repair Quality

Awesome team! Ethan was wonderful!!!

Customer Service

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My Experience

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Repair Quality

Customer Service

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My Experience

The personnel was highly professional and could not have been more friendly, kind exceptional. The service on my car was completed much sooner than I anticipated and they also detailed my car which I didn’t even expect. I will refer Sands to everyone I know. Please thank Krista Smith and Lucas Aufort for all they did.

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Repair Quality

Customer Service

My Experience

Great work- great to work with!

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Repair Quality

You guys made this whole process easy. Great communication and the truck looks great.. thank you

Customer Service

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Customer Service

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Repair Quality

Have not noticed any problems so far. Looks great!

Customer Service

Stacia was very open and diligent about keeping me updated.

Returned Clean

Likely to Recommend

Sands has been very good with all the body repairs we have taken to them

Repair Quality

The new surface looked very well blended with the rest of the car All scratches were repaired as well.

Customer Service

The originL estimate was way below the final cost. If I had known what the cost was to be before the work started, I would have handled the repair in a different manner.

Returned Clean