Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The driver’s side front door window is now having trouble fully rolling down.
Likely to Recommend - 4.0/5.0 -
If this new problem gets resolved I would recommend the shop 100%
Repair Quality - 3.5/5.0 -
(rated 7) because they did a great job at repairing the damage, but now there’s a problem with my car’s right window that wasn’t there before. It’s partially opening but won’t go all the way down.
Customer Service - 5.0/5.0 -
Professional, helpful, and knowledgeable.
My Experience - 5.0/5.0 -
I was very happy with the repairs and paint job. Flawless.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The best auto body shop in New England. Great people, great staff, and experts at the craft.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The guys were great, cleaned up my car for me too when they didn’t have to. Definitely recommend
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2 times repairing my vehicle at Saugus auto craft and I’m very satisfied with their work and customer service. Definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Communication was awesome. Took longer than expected, but worth it.
My Experience - 5.0/5.0 -
Thank you so much for being kind
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They were amazing !
Customer Service - 5.0/5.0 -
They were very kind, helpful and I really appreciated that as it was my first time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great 👍 job no complaints at all
Customer Service - 4.5/5.0 -
Welcome everyone care
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car bumper was not well assembled and when I open and close trunk it’s so hard and produces annoying sound. When I mentioned this issue with technician they suggested me to contact with my insurance however there is no relation of that with insurance
Customer Service - 0.5/5.0 -
Customer service is not friendly and not cooperative. They mentioned my car will fixed within one week but took 10 days and I have to extended my car rent and I have to pay more money