Schaefer Autobody Centers - Maplewood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Sorry it took so long to get back to you. I was still in the hospital and then recovery at home.
Customer Service - 5.0/5.0 -
Excellent customer service. Corey kept me up to date on estimate, parts ordering, and approximately when it should be finished an it was finished on time.
Returned Clean
My Experience - 5.0/5.0 -
Wes is excellent to work with - his honest about the work needed and what it will take to get the job done. I also really appreciate that Wes treats me with respect - often anything that has to do with cars, if you're a female men generally treat you like an idiot. Wes is easy to get ahold of and keeps you informed. Wes = 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a very positive experience with Schafer Autobody.
Customer Service - 5.0/5.0 -
Excellent customer service by everyone there.
Likely to Recommend - 3.5/5.0 -
The scheduling and difficulty with the phone system is a major detractor. I would be embarrassed to send my friends.
Repair Quality - 5.0/5.0 -
The car looked great
Customer Service - 4.5/5.0 -
Ray was great. The system to schedule an estimate and to schedule repairs is terrible. It sent me cancellations twice when my repair was not cancelled. The bot controlled phone system is horrible. It's impossible to get through even when you know who or you are returning a call. This has to be discouraging customers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
See review completed few days ago.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Corey was fantastic to work with from the beginning to the end. He listened to what I needed, flexible on service date and kept me informed during the repair process. Everything very transparent. Work done is beautiful, just like brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Corey and the work done was super. All good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the work performed on my B. MW. And the paint looks great. I would recommend your work to anyone in need. Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Ray set a very adversarial tone with my insurance carrier from the first moment I met him and that continued throughout the 5.5 week wait to get my truck back. He consistently kept trying to shift repair costs off to me and at one point stated I would owe potentially $800+ over my deductible and we would "just have to see" what the final amount would be. Every conversation I had with my Progressive claims representative had a much different tone and they were wanting to work with your company to my mutual satisfaction. Schaefer's apparent inability to effectively work with a major insurance carrier like Progressive is troubling to me. Ultimately, I owed my policy deductible as it should be for a car repair. Progressive did a great job with my claim and I wish I could have said the same about your company.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The quality of the repair was excellent but dealing with Ray was highly dissatisfying and the amount of time it took to complete the repair was ridiculously long. The communication limited to text messaging was also very annoying. In retrospect, I wish I had taken my truck elsewhere.
Returned Clean
My Experience - 5.0/5.0 -
Happy I made the right choice in choosing this shop because everyone was friendly, professional and did a really nice job on my repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0 -
Thank you!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They broke my passenger seatbelt. I don’t even know why they were anywhere near that. Everything they were fixing was exterior
Customer Service - 1.0/5.0 -
Very poor communication . I had to reach out frequently
Likely to Recommend - 5.0/5.0 -
My family recommended me to them.
Repair Quality - 5.0/5.0 -
I had a few issues with my car when I picked it up. Called to ask if there’s a way to fix it; they then responded to come back the next morning to see the issue. Fixed the issue by noon. I felt so much relief after.
Customer Service - 5.0/5.0 -
They chill 😎
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will never take my car anywhere else. Your shop was 20 out of my way but well worth the quality of the service and the actual finished product.
Repair Quality - 5.0/5.0 -
Communication and final product were both outstanding. Length of time in the shop was also shorter than I expected after having body work at a different shop just the month before.
Customer Service - 5.0/5.0 -
Wes kept me informed every step along the way.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
The Customer service and communication with me throughout the repair was awesome! I would highly recommend Schaefer to anyone!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Corey was very helpful.