Schaefer Autobody Centers - Maplewood

4.7 (973reviews)
95%
7920 Jaguar Trails,  Maplewood,  MO  63143

In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
Subaru

Reviews (973)

Customers say
Overall Customer Satisfaction
Customers consistently praise Schaefer Autobody for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and responsive customer service representatives. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before, and praising the attention to detail and craftsmanship. Timeliness is generally positive, though some customers experienced delays due to parts availability or scheduling challenges. The cleanliness of returned vehicles is frequently mentioned as an impressive bonus, with many surprised by the thorough cleaning provided. While most experiences are highly positive, some customers noted areas for improvement including phone system accessibility and occasional communication gaps during longer repair processes.
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"The team was awesome and did a great job with my repairs. They also were extremely helpful stream lining my ..." Read more
"... a great experience with Schaefer Autobody Repair. The staff was friendly, professional, and kept me informed throughout the entire process. They did excellent ..." Read more
"Your front desk person is amazing! She helped me so much!"
"Staff was very professional and courteous. My truck was completed on a timely basis. The work ..." Read more
"Very helpful, I felt they were honest which is hard to come by in the auto industry."
"Great communication"
"Thanks for the great work and excellent communication. Id be happy to work with you all again."
"Customer service was phenomenal as they kept me posted on everything going on with the repair"
"... of repairing the vehicle appears to be very good. Communication, however, was very poor. Especially upsetting was moving my vehicle to a ..." Read more
"Great communication throughout process"

Likely to Recommend

Repair Quality

All looks good now but I have not been around the car or driving it much since I got it back. I might notice things at a later time...which is why you should send this survey out weeks after repair completed, not just days.

Customer Service

People were great but it was many times impossible to get a live person on the line when I called for updates/scheduling. Your AI system is frustrating because it is impossible to get to a live person.

Returned Clean

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Looks perfect

Repair Quality

Good service updates. Great rental car service too. Looks great.

Customer Service

Perfect

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Repair Quality

Customer Service

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I do appreciate u guys, Thank U again.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The scratches to my bumper are gone. Thank you! I was delighted to find that you had also vacuumed my carpets and detailed my mats. Extra thank you! The only disappointment was the new rule about a 3% surcharge for credit card transactions. With more warning, I would’ve brought my checkbook. Thankfully, the charge was waived. Sincerely appreciate it!

Customer Service

Excellent! Great service!

Returned Clean

Likely to Recommend

we have used before a number of times and always professional and good work

Repair Quality

Corey did great job communicating with me and the quality of the work was great

Customer Service

Returned Clean

My Experience

Both vehicles looks like they were never any damages that occurred to them.

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Repair Quality

Customer Service

Returned Clean

My Experience

I felt like my car was always in good hands and the finished product was as good as new. If you want peace of mind… take your Volvo here.

My Experience

Excellent service

Likely to Recommend

The only reason why I would not is it would make you gen busier than you are!!!!

Repair Quality

Customer Service

Returned Clean

My Experience

Corey was friendly and very helpful. He kept is apprised of the status and responded quickly to questions. He also helped make sure we were able to pick up our vehicle before we left for vacation.

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Customer Service

Returned Clean

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Customer Service

My Experience

Outstanding job

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Repair Quality

Customer Service

My Experience

I think the team did a great job on the repair. I realize that my vehicle caused some difficulties with finding parts, but I appreciate their commitment to finding solutions and figuring out how to solve the issue without extending the wait time any further.

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Repair Quality

Customer Service

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Customer Service